Google Sues Click Inflators 277
Rollie Hawk writes "As is the case with any pay-per-click (PPC) advertising service, Google AdSense is vulnerable to click inflation, where the per-click values of ads go down thanks to excessive clicking. What is different this time is that it is not greedy webmasters clicking ads on their own site but rather the advertisers themselves. In a lawsuit filed last year, Google alleges that Auctions Expert used hired hands and automation to generate high numbers of ad clicks that resulted in $50,000 in revenues. This was done with two goals in mind: forcing wasted advertising expenses on competitors and inflating their own click values, lowering advertising costs. Industry insiders claim that Google AdSense and other PPC advertising providers are undermanned and therefore don't catch many of the estimated 20% fraudulent clicks. It certainly seems that some heuristic software could help reign-in some of these activities, yet Google seems to do a large amount of this work by hand. Often criticized for its policies of non-disclosure for many of its online services, Google claims the secrecy is justified in the case of not giving advertisers details on fraudulent clicking. They say the last thing they want to do is provide a 'road map' to would-be frauders."
Tracking purchases? (Score:5, Interesting)
Re:Tracking purchases? (Score:3, Interesting)
Re:Tracking purchases? (Score:5, Insightful)
I can not EVER remember purchasing ANYTHING the first time I have visited a site. It almost always requires a 2nd or 3rd visit. The internet allow me to search for better prices or better products. That does not mean that I have never purchased something from a website that I found through an ad online....to the contrary. I have purchased much this way.
It would not be fair to google for an advertiser to not be paid for getting me to a website via a google ad from work that led to me purchasing that item when I got home. I suspect that the majority of legitamite click throughs do not result in a purchase with the initial visit. Google (or any other ad provider) has done it's job properly though and should be rewarded.
Re:Tracking purchases? (Score:5, Insightful)
Re:Tracking purchases? (Score:4, Interesting)
Re:Tracking purchases? (Score:5, Informative)
Re:Tracking purchases? (Score:3, Interesting)
If ever there's an http_referrer of google it'd be up to the web site to track that and link it to a purchase.
Webmasters know where the referrers come from. Whether they chose to disclose it to Google OTOH is a much different story. I'd bet most web stores track from the referrer to the purchase, they just won't disclose that to anyone.
Re:Tracking purchases? (Score:5, Insightful)
Although CPA based advertising is a lot less prone to fraud there are issues of which the biggest is in deploying pixels to do tracking on all sign up/purchase pages there are also more fixable issues with double counting (crediting to more than one ad network). CPA may be vulnerable to publisher fraud of course though this is usually less of an issue as you have a contractual relationship with them.
CPC click fraud was a problem long before google starting selling space on a CPC basis. I believe commission junction used to have a whole fraud detection team (they may still do).
They don't want to release this metric (Score:2)
Google let you see it (Score:2)
Re:Tracking purchases? (Score:2)
Let's put the shoe on the other foot. How hard is it to track an someone who generates nothing but worthless, non-buying clicks?
>>FTA: allegedly recruited as many as 50 people to click on online advertising, generating about $50,000 in ad revenue.
That's a lot of empty clicks. Kind of like going to the local Kwikkee mart for 6 hours a day every day for a month and never buying anything... small wonder they got notice
Re:Tracking purchases? (Score:3, Interesting)
Tracking click to purchase is difficult (Score:2)
Being able to track the customer down to the purchase is what separates CPC (cost per click, overture, adwords) ad networks from CPA (cost per aquisition, linkshare, cj.com) networks. Google does allow you to place a pixel on the confirmatio
Re:Tracking purchases? (Score:2)
Here's a little bit more info on Google/Overture conversion tracking: link [ksinclair.com].
Re:Tracking purchases? (Score:2)
Also, if you search for "Mortgage" on Google and click on the ads, someone paid $18 for you to do that. I'm sure other searches for high margin products (anything asbestos lawsuit related, maybe) is also high in price.
Next time you feel like spending money, click on 5 of those ads. $90 down the drain!
Microsoft claims new reason for avoiding OSS (Score:3, Insightful)
-Rick
Security through obscurity? (Score:4, Insightful)
From the article:
<sarcasm>
Security through obscurity...always a sound threat-management strategy.
</sarcasm>
Seriously, what exactly does Google hope to accomplish by trying to keep a lid on this? News flash, Google: the 'road map' is already out there, and being used to the tune of approximately 20% of all clicks on ads (stat from TFA). The secret is out...no one can gain by covering up the problem...no one, that is, but the people perpetrating the click fraud.
Google better do an about-face on this issue, and fast, before it winds up biting them on the ass even more than it has already.
Re:Security through obscurity? (Score:5, Insightful)
Sorry, "No security through obscurity!" is just something Slashbots repeat to sound smart...
Re:Security through obscurity? (Score:5, Insightful)
What's more, it's often dead wrong.
"Security through obscurity is no security at all" is often the mantra, and yet when pressed, you have to admit that having a password; having some systems be honeypots that feed DNSBLs; and many other valid security approaches are STO *and* are valid additions to your security framework.
The key to good security is layering. Put out your STO layer, and then add in your logical security layer, followed by your physical security layer, followed by your auditing layer. This is how you build good security.
At every point in your security model, you should have a sense that there's some ablative layer that can be compromised without a full failure of security. What's more, you should be auditing that intrusion to discover the failure, and ideally reacting to that information (e.g. by modifying firewall rules to stop the intruder).
Getting back to our friends... Google is showing you the first layer of their security approach: don't tell them what our security model is. Now, if that's their whole model, then they're screwed, but it seems reasonable to assume that it's not (else, why bother not telling you?)
Re:Security through obscurity? (Score:4, Interesting)
Re:Security through obscurity? (Score:5, Insightful)
Not true. If you've got a solution for click fraud, you should keep it to yourself because it enables you to give better service to your customers, especially better than the competition who doesn't know of your discovery.
Have a look at spam filter heuristics for some inspiration. The most effective ones are not widely published, and thus not widely used. I don't think this is a coincidence.
Security through obscurity doesn't work in cryptography. A competitive edge through trade secrets is not completely unheard of. In the end economics win, and not cryptography.
Re:Security through obscurity? (Score:3, Insightful)
Pay to Surf Fraud (Score:5, Interesting)
None of them ever had the slightest bit of legal woes as a result of it, and none of them even got complaints from the companies. As far as the companies organizing Pay 2 Surf programs were concerned the more the merrier as it meant more ad revenue for them.
I wonder why Google has decided, against their own interests, to go after fraudsters like this.
Re:Pay to Surf Fraud (Score:5, Insightful)
I think it's a long term strategy from Google. If they would embrace the revenue generated by the scammers, the real and legitimate advertisers would get less out of their ads, and in the end stop using Google for marketing.
Re:Pay to Surf Fraud (Score:2, Interesting)
Re:Pay to Surf Fraud (Score:2)
Needless to say we are not paying any more money to LookSmart.
Re:Pay to Surf Fraud (Score:2)
Bullshit is part of the game.... (Score:2)
I agree that the clicking thing is fraudulent, but no more so than many other activities. It seems we're getting immune to this and expect to be lied to.
Re:Pay to Surf Fraud (Score:5, Insightful)
They are doing it precisely because it is in their best interests to do so. Advertiser's have many places to spend their budget. A lack of confidence in the adwords program would drive those dollars elsewhere.
Re:Pay to Surf Fraud (Score:2)
I wonder, why would Google want to go against fraudsters who are costing innocent people money.
Re:Pay to Surf Fraud (Score:2, Funny)
Re:Pay to Surf Fraud (Score:4, Insightful)
Re:Pay to Surf Fraud (Score:2)
Re:Pay to Surf Fraud (Score:2)
Good deal. (Score:5, Insightful)
Google got to the top of the game by providing an excellent service efficiently. But like anything else, people have no problems ruining it to make a little more money.
Re:Good deal. (Score:5, Insightful)
Fraudlent clicks lower the percentage of clicks that result in sales. So the value of a click decreases, along with Google's margin on the transaction.
It's in their own best interest in the long run to combat this sort of thing.
Re:Good deal. (Score:2, Insightful)
Re:Good deal. (Score:5, Insightful)
Wait. And it's not ruining (part of) our daily real life ?
Greed is good (Score:2)
Re:Good deal. (Score:4, Informative)
Re:Good deal. (Score:2)
I don't understand the issue (Score:5, Insightful)
Re:I don't understand the issue (Score:2, Insightful)
Re:I don't understand the issue (Score:2, Insightful)
Re:I don't understand the issue (Score:5, Interesting)
We have no idea if this was to 'help' us or to hurt us. But the problem remains. Want to screw someone over who has uses Googles Adwords on the site. You know how. Want to screw someone over who is advertising on Google. Now you know how.
The assumption that is being made by google is that there is a relationship between the clicking on an add and the recievership of money. In our case there might have been a relationship, but it was done without our knowledge. Now we can't use any of Google's Ads.
The issue is a bit harder than it orignally seems.
Ted
Perfect opportunity (Score:5, Interesting)
Re:Perfect opportunity (Score:2)
Good for Them (Score:5, Interesting)
At which point we'll be left with pop-overs, pop-unders, flash and every other annoying thing marketing slime can come up with.
Click Fraud hurts my web browsing experience.
Re:Good for Them (Score:2)
Re:Good for Them (Score:2)
Not that i am so convinced that this is fraud , i imagine it would be a contract issue as i cant for the life of me think where else this would be coverd in the law, so
OT: Your .sig is stupid (Score:2)
The job is bad enough... (Score:5, Funny)
"Yes, I am up to 100 clicks a minute, time for a bonus!"
Umm, that's not what the article says... (Score:5, Insightful)
The slashdot blurb gives the impression that Auctions Expert was clicking on other ads to drive up competitors advertising costs. But while that is mentioned in the article by another guy, what Auctions Experts was doing was standard "put google ads on our page, and keep clicking the links so we get paid"
From the article:
Auctions Expert allegedly recruited as many as 50 people to click on online advertising, generating about $50,000 in ad revenue. The self-clicking was "worthless to advertisers, but generated significant and unjust revenue for defendants," the Google lawsuit said. Auctions Expert, Google claims, appeared to be created solely to profit from manipulating the Internet ad process
Sample mail form Google (Score:5, Interesting)
We've noticed that you're displaying AdWords ads on a site
(YourSiteURL) that violates our program policies.
Our program specialists regularly review AdSense websites for various
criteria, including, but not limited to, site content, clear navigation,
and the site's potential value to the AdSense program and the user
experience.
We've found that many of the ads that would appear on your site would not
be relevant to your site's content. Because these ads wouldn't provide a
valuable experience for your site's users or our advertisers, we believe
AdSense isn't currently appropriate for the website listed above. As a
result, we've disabled this URL.
Google has certain policies in place that we believe will help ensure the
effectiveness of AdWords ads for our publishers as well as our
advertisers. We believe strongly in freedom of expression and therefore
offer broad access to content across the web without censoring results. At
the same time, we reserve the right to exercise editorial discretion when
it comes to the ads we display in our AdWords program and the sites on
which we choose to display them in our AdSense program, as noted in our
respective terms and conditions.
Please feel to reply to this email with any questions. If you manage or
own another site on which you'd like to display AdWords ads, you may reply
to this email and include the URL in the message. We'll be happy to review
this site and consider it for Google AdSense. If the new site complies
with our program policies, we'll approve your application and allow you to
serve ads on that specific site.
Thank you for your understanding.
Sincerely,
The Google Team
pfft (Score:5, Funny)
A real con artist would use 1000 monkeys with 1000 typewriters instead of hiring people (professional ad clickers?). More effective that way.
Re:pfft (Score:2, Funny)
Click Fraud is a completely bogus non-issue (Score:5, Insightful)
because its too simplistic. The advertisers and
search engines need to come up with better
technology to make sure that payment only follows
purchases.
Clicking your mouse on a search engine results
page, as many times as you want, should be
considered a First Amendment protected form of
Freedom of Expression. Clicking your mouse on your
stock broker's BUY button, for instance, is
obviously quite different, because you and the
broker have a contract where your clicks are
treated as orders.
But there is no contract between the users of a
search engine and the search engine's advertisers.
If companies want to transfer money between
themselves based on those clicks, they had better
think long and hard about the conditions where
that actually makes sense.
Re:Click Fraud is a completely bogus non-issue (Score:2)
So, should we really believe the previous article? (Score:3, Interesting)
low value webpages (Score:5, Interesting)
Re:low value webpages (Score:4, Interesting)
Some of these are the result of expiring domains that have been snapped up. For a couple of days I kept an eye on expiring .ca and .com domains and ran them through a little google PR checker. I watched one .ca domain with an average PR of just below 6. .ca domains that have expired are released within a 15 minute window. I was doing a whois on the domain about twice every second. I never saw the status become available. It went directly from to be released, to registered.
There is a whole industry out there which revolves around snapping up expired domains with high PR. They have pages up within minutes of registering that are filled with nothing but ads, and maybe a few keywords.
Re:low value webpages (Score:4, Insightful)
Maybe Google should track and zero expired domain page ranking. The page rank is meaningless for an expired domain. Just a bunch of parasites taking advantage of an error.
---
I'm not worried about the use of DRM. I'm worried about the abuse.
Waste of money (Score:4, Interesting)
Use Bounty Hunters to Suppress Click Fraud (Score:5, Interesting)
The expense of detecting and suing over click-fraud could be greatly reduced by adding terms such as this to the ad contract:
1. The advertizer agrees not to [define prohibited conduct here]
2. Google may offer a bounty for truthful testimony by any person hired by advertizer to perform [prohibited conduct], and advertizer agrees to permit such truthful testimony on the subject of [prohibited conduct] notwithstanding any other agreement with any party.
Drones paid sub-minimum-wage for click-fraud would jump at a reasonable bounty, especially if advertizer has already agreed to allow it.
Re:Use Bounty Hunters to Suppress Click Fraud (Score:2)
SPC (Score:2)
Re:SPC (Score:2)
Oh, wow! (Score:4, Insightful)
Come on, people. Just because something's on the Internet doesn't mean that defrauding cash from a company is magically illegal. Simply because you're physically removed from Google's computers doesn't mean you can't be busted for scamming them out of $$$.
Re:Oh, wow! (Score:2)
I presume you meant to say magically legal, rather than illegal, seeing as how the term "defrauding" refers to an illegal act.
PPC concept is doomed IMHO... (Score:3, Informative)
Inflated clicks are not the only problem PPC concepts have lately. It's a pretty challenging problem to prevent click-fraud; open-proxies/botnets and so on make this even harder.
A bunch of interesting links:
Google AdSense Account Status (Score:5, Interesting)
Hello Tim Garrison,
It has come to our attention that invalid clicks have been generated on
the ads on your web pages.
As a reminder, any method of generating invalid clicks is strictly
prohibited. Invalid clicks include but are not limited to any clicks
that are generated through the use of robots, automated clicking tools,
manual clicks by a publisher on the publisher's own web pages, or a
publisher encouraging others to click on his ads.
Publishers may not provide incentives of any kind to encourage or
require users to click on the ads, due to the potential for inflation
of advertiser costs. If we find your account to be in violation again,
action may be taken against your account and payment may be withheld.
Please be sure to review and remain in compliance with our Terms and
Conditions and program policies:
https://www.google.com/adsense/localized-terms?
https://www.google.com/adsense/policies?hl
Sincerely,
The Google Team
I'm one of the little guys, too. I have only ever clicked my own ads maybe twice. I never had more than 1 click per day, so they can't really bitch. What's worse, they refused to prove to me that there were actually invalid clicks. My solution: I removed the ads from all my sites and replaced them with "Get Firefox" ads.
Re:Google AdSense Account Status (Score:4, Funny)
Whoa, that'll show them.
Still trying to figure out.. (Score:2)
Any ideas?
Re:Still trying to figure out.. (Score:2)
Try it on this URL:
VWvortex Forums: Golf IV & Jetta IV [vwvortex.com]
I also have blocks on this page on:
http://*.qksrv.net/*
What ads?
Re:Still trying to figure out.. (Score:2)
Perhaps I should add 'ads.osdn.com' to the list?
Re:Still trying to figure out.. (Score:2)
127.0.0.1 pagead2.googlesyndication.com
---
Fetch Free Reports [fetchfreereports.com]
Re:Still trying to figure out.. (Score:2)
Fraud is Illegal (Score:4, Insightful)
I don't see why people are bashing Google over this. They are trying to protect their company for illegal activities.
I can also understand why this is a human process instead of an automated one. People always find ways around programs meant to detect unethical behavior. Just look at how often junk mail filter technology has to be changed. With people looking over the data, they can see things that you wouldn't think of writing software to look for.
As for not disclosing their process, DUH! Sure people are getting past their checks, but they don't want to encourage people to try by telling them how they check for cheaters.
Its not illegal (Score:3, Informative)
how about suing me? (Score:2, Flamebait)
So, can I get sued now? What if it had been some guy on the street corner handing out pamphlets, and I walked by repeatedly, taking his literature so that he'd run out and have no more message to distribute? I think it's the same thing, don't
Re:how about suing me? (Score:2)
That guy would stop handing you flyers if he recognized you, or he'd beat the living shit out of you, both of which Google is entitled to do.
advertising? (Score:2)
In my book, the sooner the advertisement industry crumbles the better. All we have to do is sit back and watch the fireworks.
Remember kids, adverts eat your branes!
Advertising effectiveness (Score:5, Interesting)
Radio, TV and print ads are only generally predictable when it comes to exposure and public response are concerned. But with generalities, a "value" for the ad placement could be assessed. Sell based on those things. Now a buyer of advertisment needs to feel like he has value in his purchase right? That's why Radio and TV have ratings and print advertisers have circulation numbers. So, at present, no one has devised a web site traffic authority(?) that will independantly serve as a third-party hit counter that will provide "ratings" to people interested in buying advertisment at any particular web site. So how would such a system be devised? You decide, but I think it would be good in that user feedback could shape the advertising on the internet in the future -- people complaining about spam and popups will be heard and an affect could be had! How about that... So who's gonna do it? Not me... I'm too busy sleeping.
Yeah, I got slammed by this... (Score:5, Interesting)
Then, suddenly, my per-month charges from Google went up. First it was $50, then $100, up to $300.00 per month. All this time, I had set on the same keywords, using the same targeting that I had been using. I pulled back a little and the numbers CONTINUED to climb.
I wrote Google, hoping they would be as helpful as they were when I first set this up. (They hand-held my creating the first ads.) No response. I just bailed.
Re:Yeah, I got slammed by this... (Score:4, Insightful)
click ratios (Score:4, Informative)
I had a conversation with a VP of marketing at a former employer.
"Clickthrough rates are typically (insert some number under 10) per thousand views."
He got very angry when I told him that sounded like people accidentally clicking on the banner, and said I had no idea what I was talking about.
I countered that the only time I had ever clicked a banner ad while surfing the web was completely by accident. Stuff like my mouse falling off the desk, or my hand slipping.
Simple... (Score:2, Funny)
1.) send out trojan and infect 1000's of computers
2.) command zombies to goto your website and click on links
3.) profit!
But, then again, the average user doesn't have this capability
Build up to it... (Score:3, Interesting)
Maybe each one loads the ads and your page 10 times a day, and clicks on one of the ads maybe 1 out of those 10 times (chosen at random). Have it replicate to a thousand machines, and you've got something.
In order to make it more randomish and human, you use a random timer between each page load, a more randomised click counter (maybe once every 15-30 loads gets a ad-click, with the number b
..to would be fraudsters? (Score:2)
They say the last thing they want to do is provide a "road map" to would-be frauders."
Why use hired hands to do repetitive tasks? All I have to do is go to one of the first google hits for "crack search" and by simply loading that web page, my computer becomes silently infected with dozens of spyware. Some of which go around trolling for advertising links to click.
It seems all one needs to do to make money these days is to provide some kind of we
But is it really illegal? (Score:5, Interesting)
If it is a program not a person click the link is it fraud?
If I wrote a spider that crawled every link on a page and it hit a page with Ad Sense links is it fraud?
Do I have to be a potential customer?
If I find an Ad Sense link to a competitors site and I click on it am I committing fraud?
What if I just want to see what the heck the ad is for but have no intention of buying it?
When does it become fraud?
And how can following a link be illegal?
Easy Re:But is it really illegal? (Score:2)
The legal system is quite adept at making this distinction, in spite of it being hard to write literally into law (or at least it considers itself to be adept :-).
This has me worried (Score:2)
That can also be used to prevent diclosing the real value of advertising space. It's the same argument used by credit agencies not giving people their own credit information.
Re:Security through obscurity? (Score:5, Insightful)
Google needs to protect themselves and their legitimate clients. Why would a company allow practices that were essentially stealing money from them, and for that matter, why would someone invest in a company that allowed people to do such things?
Re:Another proof... (Score:2, Funny)
Re:Another proof... (Score:2)
Re:Another proof... (Score:2, Insightful)
Re:Another proof... (Score:3, Interesting)
Re:Another proof... (Score:2)
Just out of interrest, any idea how much many was spent in total ?
Re:Another proof... (Score:2)
Yes, but you might as well have paid Google just the first time this customer contacted you. That's my point. Just clicking on a site doesn't guarantee a sale, that's what I'm talking aobut.
Re:Typical and long standing recipe for success (Score:2)