LexisNexis Breach Worse Than Believed 238
Rollie Hawk writes "Worldwide law and news sifter LexisNexis has some bad news of its own this time. Actually, "bad" might sharply understate the situation.
More than a month after disclosing information on a database breach that led to 32,000 customer IDs being stolen, the results of an internal review showed that in fact the damage was nearly ten times worse than previously thought.
LexisNexis is already "offering free support services, including credit bureau reports, credit monitoring for one year and fraud insurance" to the nearly 300,000 additional victims it will soon be contacting, according to a Reed Elsevier statement to the Regulatory News Service. So far, no identity thefts have been reported by earlier victims, at least some of whom had private information such as addresses and Social Security numbers unwittingly divulged."
Social Engineering (Score:5, Insightful)
From the article:
Your network's security is inversely proportional to your users' gullibility.
Re:Social Engineering (Score:5, Funny)
who can resist chocolate?
Re:Social Engineering (Score:2)
Re:Social Engineering (Score:2, Interesting)
Who's more gullible, the person giving away their password for chocolate, or the researcher giving away chocolate for fake passwords?
Sort of like the free salary CD (Score:2, Interesting)
Re:Sort of like the free salary CD (Score:2)
Re:Sort of like the free salary CD (Score:2)
For my home box, on the windows side, I use TweakUI, which is a pretty nifty tool.
If I were really going to look at such a CD, I'd find someone who left their computer logged in and look at it there!
Re:Social Engineering (Score:5, Interesting)
Re:Social Engineering (Score:2)
-1 Offtopic
Do they know more than google? (Score:3, Interesting)
Re:Do they know more than google? (Score:2)
Re:Do they know more than google? (Score:3, Interesting)
http://freegan.info/
Re:Do they know more than google? (Score:3, Insightful)
'Freegans', huh....
I remember when we used to call those people 'bums'.
Re:Do they know more than google? (Score:2)
Actually, my father was self-employed for the majority of his life. He was his own boss, set his own hours, and not once did he have to make his family eat out of a garbage can.
BTW, just how are you posting to this forum, anyway? Did you scrounge a computer and internet connection out of a garbage can too, or do you sneak in your posts at cybercafes, while the paying use of the ter
Re:Do they know more than google? (Score:2)
Re:Do they know more than google? (Score:2)
Or you could just instruct them to list you under a different name. For all the telco's I used, that's free. Makes it easy to screen phone calls and mail. Anything addressed to the ficticional name is junk. It still amazes me how many credit card offers I get addressed to my phone book listing.
Re:Do they know more than google? (Score:5, Informative)
Their biggest database is just public records, so they have your information if you ever took out a loan, bought a house, have a drivers license, been arrested, or walked near an ATM.
That is not what got abused, another database owned by Seisint (Only recently purchased by LexisNexis) was the target.
It was a social engineering attack.
Re:Do they know more than google? (Score:2, Funny)
Re:Do they know more than google? (Score:3, Funny)
Why? (Score:5, Insightful)
Re:Why? (Score:3, Interesting)
Former Seisint customer's data may have been revealed; LexisNexis' regular customers are not part of this group.
Re:Why? (Score:5, Funny)
I sometimes think that Lexis Nexis is the Matrix, it just hasn't become fully sentient.
Not yet fully sentient... (Score:2)
IAALS (and I approve this message)
Oh My Data! (Score:3, Interesting)
I thought the Matrix [washingtonpost.com] was the matrix. But I get so confused with all this personal data floating around everywhere.
Re:Why? (Score:2)
You have to wonder why they chose Matrix. Was "Big Broth
Re:Why? (Score:5, Interesting)
Customers didn't have their SSNs stolen, some people with records in the system (which includes everyone in the US) did. While I think this really is bad, you'd be amazed who already has your SSN, your address history, and all sorts of other personal information. It's not hard to get.
Re:Why? (Score:2)
Re:Why? (Score:2)
Re:Why? (Score:3, Insightful)
Re:Why? (Score:2)
Re:Why? (Score:2)
Man... (Score:5, Funny)
LexisNexis Breach Worse Than Believed (Score:3, Funny)
Re:LexisNexis Breach Worse Than Believed (Score:5, Funny)
Dear clients, We got owned. We got owned in a big way. We got so owned in fact we are not sure we are sending this letter to you or to the person who stole you identity information (if you are the thief you are a very very bad person and somewhere a kitten is crying because of what you did)
These identity theft notices are pretty frequent (Score:5, Interesting)
Businesses need to quit making personal information so valuable, which means an end to instant credit. This, of course, would have some pretty far reaching implications for the hot-tub and big screen TV market but you take the good with the bad.
Why isn't this illegal? (Score:2)
It's a protection racket (Score:2)
If the businesses are going to make the information valuable, then their responsibility to protect it should be greater. There is a wide gap between the damage that can be done through ID-theft and the repercussions a company experiences when they let it out into the world.
But if your information leaks out, then the business holding it isn't directly harmed. If I'm not mistaken, there as yet is no legal obligation for the data warehouses to safeguard all of that personal information. Credit issuers and t
Of course it hasn't been used yet. (Score:5, Insightful)
Wait 8-9 years, then we'll see whose identity information is being misused when this incident is just a distant memory and people are scratching their heads over how their information "got away".
Re:Of course it hasn't been used yet. (Score:3, Interesting)
Re:Of course it hasn't been used yet. (Score:3, Informative)
But this type of information has details which get stale quickly. What good is the SSN, Name, birthday when you can't provide a current address because the victim moved. Or died. Or married.
It's a race condition. Whoever did this would be wise to move soon, if they haven't already. How long was the period between when they thought it was 30k and 300k? A few weeks? Consider that a lead in the race.
Re:Of course it hasn't been used yet. (Score:3, Insightful)
easy prevention (Score:2)
Ah, this explains... (Score:2)
They plan to pull a "but Bhopal happened before we owned them, boo-hoo, leave us alone you bullies".
Social Security Reform (Score:3, Interesting)
Why does it seem that I'm the only one who finds this to be utterly ridiculous? First and last name (even with middle name or initial) is simply not sufficient to separate one Frank Jacobs from another. A unique identifier is needed. Yet when I ask students for their SSN, as is *required* in my industry, many of them get all pissy about it, as they've had it drilled into their heads all their lives that anybody asking for your SSN is a devil worshiping credit card thief, and probably a yankee to boot. (It especially amuses me when I've got their credit card info on screen in front of me, yet they're getting all sketchy about giving out their SSN.)
And now, feel free to do what so many people do in person or over the phone every day, and explain to me how it's illegal for me to be asking for that information, blah, blah, blah. We always get a kick out of that one.
Re:Social Security Reform (Score:2)
So now I know their name, address, phone, SSN, previous employment history, hobbies and habits.
Hmm, coincidentaly due to a spelling error, I just thought of a great interview question:
Would you say you're an applican, or an applican't?
Re:Social Security Reform (Score:2)
Re:Social Security Reform (Score:2)
So now you've still got tons of busted systems out there that have seen your secret. Plus, someone has to manage passwords. That's annoying enough at our 500 person company.
Public key cryptography could do it without requiring you to expose your secret every time someone wants to ID you, but then someone would have to manage those public keys. That could be less
Re:Social Security Reform (Score:3, Insightful)
I'm much more paranoid about my SSN than I am about my credit card number.
Of course I try to protect both but if someone fraudulently uses my card I get my money back from the CC company and cancel the card. If someone misuses my SSN to apply for a card in my name there is much less that I can do about it to try and stop them.
Re:Social Security Reform (Score:2)
You'd probably want to fix the underlying problem of people not caring about security of your personal data, while you implement that change. Otherwise, the secret password would just be "required" for everything, stored and published everywhere, just like the current SSN (which used to be a secret password,
IT IS ILLEGAL (Score:2)
If you've got someone's SSN on screen, why ask for it?
Re:Social Security Reform (Score:2, Informative)
Why do they have that stuff? (Score:2)
Re:Why do they have that stuff? (Score:2)
Re:Why do they have that stuff? (Score:2)
How many times you've applied for a credit card. How much and when was your mortgage application. How many parking tickets you have. Any and all newspaper articles where your name turns up.
Just as with television...We are not the consumer. We are the product. We are being bought and sold daily.
Home server security? (Score:3, Interesting)
These breaches really making me think... I'd like to run a server out of my home, and collect personal information from users (it's an online business). A host (no pun intended) of questions arise.
Any ideas?
Re:Home server security? (Score:2)
1. What kind of training do I need to learn how to keep my data safe?
For most, you need nothing more than the initiative to learn. There are plenty of well-written books out there on security, encryption, and the like. Although some look down on them as script kiddie manuals, I like the "Hacking (windows/linux/whatever) Exposed" series of books. They can walk you through the mechanics and means of prevention of common exploits, bo
Secure Systems Administration (Score:2)
If you're not a competent admin, you could use a custom SE Linux based setup that's
There's people out there who can set up fairly secure Windows servers from what I hear. I'm not one of them. Since I'm very comfortable administering a Linux box, that's the most secure machine for me to run.
So in conclusion, run the OS you know how to secure. Barring that, hire
Re:Home server security? (Score:2)
Just make sure that the computer with personal information is separate from the webserver, and any information is transferred using textfiles on a USB disk or floppy.
Then make the data-storage computer dedicated to its task (i.e. no other applications, no net access) and put everything on an encrypted disk partition (they're trivial to create in any OS)
Don't keep any information you don't absol
Re:Home server security? (Score:2)
(Naturally, that will make your setup one step more secure than completely clueless operators such as Rackspace [truthout.org] -- does anyone actually knew who they gave their customers' servers to, other than that they claimed to be FBI? )
I'm really glad (Score:3, Insightful)
Most of their data content (as opposed to news articles) comes from government agencies, is in the public domain, and is just a Google search away.
I've always said that a combination of Google and Google news alerts [google.com] is the poor man's Lexis-Nexis, and now we see that it's not just cheaper, it's safer.
All those folks who paid Lexis-Nexis' fees to save time are suddenly going to be wasting a lot of time dealing with identity theft. I may come out ahead not only in saved money, but in saved time, too. For once, being cheap has paid off.
Re:I'm really glad (Score:5, Insightful)
Um. Have you ever had to do any serious legal research? Having done so, let me tell you, the breadth of their content, along with its consistency in format, cross-referencing, editorial content, and user tools are way beyond anything that is freely available.
Re:I'm really glad (Score:2, Informative)
Re:I'm really glad (Score:5, Informative)
That's simply not true. As someone uses Lexis-Nexis' public records and data content every day, as well as google, there's a lot of information that isn't available on the free internet. While a lot of it IS in the public domain, it's not centralized, and it's not updated, and it's not reliable. If you have some source publically and freely available, I'd love to know about it.
Re:I'm really glad (Score:2)
I don't do legal research, just economics. They may have some proprietary content, but nothing that I've ever needed was available there only. I understand that other people have other needs.
While a lot of it IS in the public domain, it's not centralized,
That's too true, though Google comes close, if you know what to look for. They can get you a lot of stuff, though every single thing they show you has a different presentat
Their customers are all lawyers - better watch out (Score:2)
Is this really surprising? (Score:4, Insightful)
So how did we survive all those centuries without the need for the kind of security practices we see as a requirement today? I'll [tt]ell you how... the systems that secured the information or posessions were built with security in mind. A bank vault, for instance, isn't going to be made out of glass, ceramic or some other easily penetrable substance (like certain biological orifices). When it came to the legal profession in the past, there were stronger barriers to entry. Those barriers, for the most part, ensured the integrity of the people who entered into the profession. Again, for legal professionals of the past, confidentiality was assured as far as can be since we are all human.
The plain truth that no one wants to acknowledge is that computers are not secure by nature. The OS or hardware platforms all have faults (with the possible exception of OpenVMS on Alphas). What is needed is a completely new hardware and OS platform that is built completely with security in mind. A system where the hardware platform has restrictions built in that only allow proper access through only one channel. Just a vault only has one door, so too should a system, that is storing sensitive data. This should be implemented in hardware BEFORE the OS.
Why isn't this happening? Because it's not profitable enough. There isn't enough demand for this kind of system yet, and there won't be demand until the businesses are made to acknowledge that these kinds of break ins are unacceptable.
Re:Is this really surprising? (Score:2)
Only one opening ...
I can see it now ...
Re:Is this really surprising? (Score:2)
I seem to remember it was OpenVMS on the VAX platform that had the hardware-enforced security contexts, but it could have been there on the Alpha as well. I used to admin VAXen and Alphas until Unix and WinNT took over, and I assure you that the much-vaunted security didn't mean much, although it was better than many other systems available at the time. For one thing, the OS was unfriendly enough that getting
arrogance (Score:5, Informative)
Re:arrogance (Score:2)
That just means that it takes a bigger stick than an most individuals can employee.
Re:arrogance (Score:2)
Free identity theft protection - again (Score:2, Funny)
SSN question (Score:2)
Re:SSN question (Score:2)
Why not have a 16 digit number, like credit cards do, so that you can change it and invalidate the old one if your identity gets stolen.
The gov't would have a hard time accepting such ease in changing one's identity. Moreover, it would inconvenience creditors.
Re:SSN question (Score:2)
Ban instant credit, sorry (Score:2)
The only reason this info is such a problem, is because companies like this have set it up as the key to instant credit. Require people making a claim of debit against a person to show proof that they have the right guy, and the problem is reduced.
It will lead to some inconvient (GASP!) problems, so the question is wether the general public and government has the will to fix the problem. I'm not optom
Important note (Score:3, Insightful)
These fiends must be immediately caught and billed!
We need some serious changes in the law (Score:2)
Okay, maybe there's something we could do in the way of cryptography and applying one-time pad techniques to SSNs or public cryptography. They give you their public #, you generate a # complimentary to your private #, so on. Not a solution by itself, but adding a layer of difficulty.
We need stronger punishments upon conviction but imprisonment isn't the only answer. They need to be b*tch-slapped in perpetuity any time they operate computers, engage in anything
Just when I thought my ship had come in!! (Score:3, Funny)
So let me get this straight... (Score:2)
That's just great. Just to think, while I've been writing this post I'm sure their databases have sucked up countless bits of info... Which I'm sure is already in the hands of some information broker in some shady 3rd world country.
When the next "9/11" happens, I'll bet a box of donuts they'll trace the money back to some granny in Idaho whose been in a coma fo
Re:So let me get this straight... (Score:2)
Thanks for the info!
Things that need to happen to address this problem (Score:3, Insightful)
1) More news coverage. As we've seen with many things in the past few years, only if it's on the news a lot will US citizens get upset. It's a sad commentary on the education of our population, but it's true. See also: Terri Schaivo.
2) Legislation. Time and time again, corporations (and indeed entire industries) prove that when their bottom line is involved, they will not self-police.
While other things in the world are certainly news-worthy, I hope this one doesn't get overlooked. If you're upset, write your senator or representative. Urge them to support Dianne Feinstein's legislation [com.com] on tougher data-leak laws. I would, but I live in DC, which means I'm taxed but have no representation.
Regulation w/a Capitol 'R' (Score:2)
Yeah, aren't they generous to the victims? (Score:2)
Government should require them to pay for those services for LIFE for those people.
With the prices LN charges for their service, they better be able to afford it, or else someone is laundering some money offshore.
Re:Regulation w/a Capitol 'R' (Score:2)
Re:Regulation w/a Capitol 'R' (Score:2)
I would find it hard to believe that anyone needs to get a
Re:Regulation w/a Capitol 'R' (Score:2)
My landlord can't. There are other Regulations prohibiting that. Government is your friend.
The landlord is legally allowed to collect deposits for property damage or unpaid rent, and there are legal procedures in place for eviction in the event of non-payment. Furthermore, rents cannot be arbitrarily increased. They are limited to (I believe) 6% per year, unless they can substantiate a larger increase (i.e., they imp
Several Workable Resolutions to Identity Theft (Score:3, Interesting)
1. Replace the SSN with SecureID card with challenge keypad (none of those biometric foo-foo crap, bio is non-revokable)
2. Make data aggregation illegal (ooooh, sorry credit bureaus)
3. Make IRS the focal point of multi-keyed 2nd-generation SSN registration centre (sorry SSA, you screwed up, big-time!)
4. Customer "optionally" generate a NEW SSN for each business or financial institutions. (remember, data aggregation should be illegal)
5. Credit Bureau would function just fine (just a bit laggard with aggregation effort).
Once imposed, identity theft would (I guarantee this) be reduced to insignificant amount.
UNTIL THEN, nothing is currently being done to reduce the water flow from the Dutch Boy's leaking dikes.
It doesn't take much brain to resolve this crisis, just time and money. The Congress has absolutely no clue on how to fix this mess... Write your congressman today with these suggestions.
Re:So how long before congress mandates... (Score:3, Informative)
Somewhere between -5 and 5 months ago/from now.
The FTC is already requiring the credit agencies to give you a free report [ftc.gov] every year, with implementation rolling out since 1 Dec 2004 depending on where you live. Some states have required this for years.
Re:So how long before congress mandates... (Score:2)
Re:So how long before congress mandates... (Score:2, Insightful)
Re:So how long before congress mandates... (Score:2)
How to turn 250 million potential victims into a cash cow. What I'd like to see is a legally-mandated opt-out.
Re:New Rule for companies with data (Score:3, Funny)
Re:New Rule for companies with data (Score:2)
Oh boy. If a stranger can be so successful at phishing, think of what insiders can do. And potential targets - people in call centers answering social engineering calls - are not exactly high-payed employees. A 10 year salary tax free can sound pretty damn good.
What's next - distributing Martha Stewart's book to all your executives?
Re:New Rule for companies with data (Score:2)
Charlie found out that the secretary had a pet named Fluffles. He logged into the secretary's email account using Fluffles as the password. From then, he knew it was easy to gain access to her Unix account by merely SMTP-spoofing a ticket request email to TrackIT 1.0.3.9 on a Red Hat Linux 2.12 kernel that uses Bind 6.1 and is unpatched against the Kitviscori
Re:Screw LexisNexis (Score:3, Informative)
Re:Screw LexisNexis (Score:2)
It REALLY sounds like you have no idea what information IS on nexis. it's not just a phone book and links to other public records. It's got tens of thousands of sources for public records, court documents, "person finder" information, and that's jus
Re:More Liability Needed (Score:2)
So you'd like to penalize companies for someone else's criminal activity? I'll bet you also support fix-it tickets with large fines for people whose license plates were stolen, right? Cause heaven knows, they could have used locking bolts to secure the darn thing, so it's their fault!
I agree that if you're going to be in the business of collecting sensitive information, but there are no laws outlining what constitutes
Re:If you'll excuse me (Score:3, Funny)
Re:Social Security Numbers? (Score:3, Insightful)
It's not their subscribers' SSNs, it's the SSNs included in the data they sell to their subscribers. Their subscribers might be, say, a bank. The bank is trying to decide whether John Doe is worth the risk of a car loan. The bank gathers the info from John Doe, then compares it to what someone like L-N has to say about Mr. Doe. Without critical identifiers like SSNs, it's pretty hard to compare Jane Smith to all of her identically named counterparts around t