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Submission + - How the University of Michigan patched Heartbleed (

FrankPoole writes: Former University of Michigan Chief Security Officer Paul Howell talks with about how the school responded to Heartbleed and how he overcame challenges with assessment, patching and communication. Howell details his experiences, from the discovery of Heartbleed on April 7 to the final patching efforts, and explains why the university didn't order all users to change their passwords and how he had to convice the school's leadership that "the Internet is not melting."
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How the University of Michigan patched Heartbleed

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You don't have to know how the computer works, just how to work the computer.