In some ways, the people pushing the Snowden-as-traitor narrative have a decided advantage here. This group comprises politicians, intelligence officials, lawmakers and others whose opinions carry the implicit power and weight of their offices. Whatever one thinks of Obama, Director of National Intelligence James Clapper and Alexander, they are among the more powerful men on earth and their public pronouncements by definition are important. If one of them declares Snowden to be a traitor or says that he should spend the rest of his life in prison for his actions, there is a sizable portion of the population who accepts that as fact.
That is not necessarily the case on the other side of the argument. However, many members of both the hero and traitor crowds formed their opinions reflexively, aligning themselves with the voices they support and then standing pat, regardless of the revelation of any new facts or evidence. They take the bits and pieces of Snowden’s story arc that fit with their own philosophy, use them to bolster their arguments and ignore the things that don’t help. This, of course, is in no way unique to the Snowden melodrama. It is a fact of life in today’s hyper-fragmented and hype-driven media environment, a climate in which strident opinions that fit on the CNN ticker or in a tweet have all but destroyed the possibility of nuanced discourse."