g01d4 writes: Who was John E. Karlin? “He was the one who introduced the notion that behavioral sciences could answer some questions about telephone design,” according to Ed Israelski, an engineer who worked under Mr. Karlin at Bell Labs in the 1970s. And you thought Steve Jobs was cool. An interesting obituary in the NYT. Link to Original Source
The last person that quit or was fired will be held responsible for
everything that goes wrong -- until the next person quits or is fired.