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Facebook Censorship Social Networks The Internet Technology

86 Organizations Demand Zuckerberg To Improve Takedown Appeals (vice.com) 81

An anonymous reader quotes a report from Motherboard: An open letter to Mark Zuckerberg signed by 86 organizations and published on Tuesday implores Facebook to provide a clear, fast mechanism that allows users to appeal instances of content takedowns and account deactivations. The letter which was spearheaded by the Electronic Frontier Foundation, Article 19, Ranking Digital Rights, and the Center for Democratic Technology (CDT) -- expanded upon the Santa Clara Principles published earlier this year, which called for all social media platforms to improve its transparency and responsiveness to flagged posts and appeals for removed content.

In April of this year, Facebook launched appeals for posts that are removed on grounds nudity, hate speech, or graphic violence. The press release claims that one of Facebook's human content reviewers will review all appeals within 24 hours, and notify users if their appeal has been approved or denied. The open letter to Mark Zuckerberg also requests that all content takedown and deactivation appeals are reviewed by a human moderator, which Facebook claims that it already does.
EFF Director of International Freedom of Expression, Jillian York, believes the undercurrent of content moderation on social media is the censorship or restriction of speech towards marginalized groups.

"There are accounts, [and] there is content that is taken down frequently from social media, and we don't hear those stories as much because they're often overshadowed by the pushes for hate speech to come down," York said. "I respect the people doing that work, I think it's really important. But really, the thing about appeals is they work in every case. So if someone breaks the rules for hate speech and they appeal, they're not gonna get their account restored. But if someone who should not have had their account taken down in the first place, appeals are the right solution to that."
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86 Organizations Demand Zuckerberg To Improve Takedown Appeals

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  • I only stick with Facebook to keep in touch with friends worldwide, and family who don't know better.

    In the past 2 years, I've had my account deactivated for a month THREE FUCKING TIMES just because a local colonialist newspaper did not like me calling off it’s condescending colonialist bullshit.

    • I only stick with Facebook to keep in touch with friends worldwide, and family who don't know better.

      This has always puzzled me. There's email, phones, texting, physical mail (which, granted, is much slower). There's loads of way to keep in touch with people in remote locations. Why does it have to be Facebook?

      • This has always puzzled me. There's email, phones, texting, physical mail (which, granted, is much slower). There's loads of way to keep in touch with people in remote locations. Why does it have to be Facebook?

        The demographic of older people who live overseas is more easily reachable for free on Facebook than by phone and even by email. This is true no matter where you live.

        • The demographic of older people who live overseas is more easily reachable for free on Facebook.

          Facebook is decidedly not free. It just doesn't cost money, and more insidiously, you never get any accounting of what it is costing you.

          • Facebook is decidedly not free. It just doesn't cost money, and more insidiously, you never get any accounting of what it is costing you.

            Old people on fixed incomes don't give a crap about the advertising side of the data privacy issue. It doesn't affect them in any case, because the first question on all those surveys we get bombarded with is "What is your age range?" As soon as you pull down 65+ from the combo list, it goes to the survey rejection screen. Advertisers have no interest in that demographic.

          • by rtb61 ( 674572 )

            Well based upon that, should not the organisations in question, simply stop using Facebook and if they feel the need, force their government at all levels from using Facebook in any way and at all levels force the public recommendation to not use Facebook and consider economic advertising actions against those using Facebook as an advertising platform. Now the question is, is Facebook as a corporation bad enough in terms of negative socio-economic impact, to justify it in court.

            So the question has Facebook

    • colonialist

      There's actually an adjective for that; perhaps you should've paid more attention to the colonists' grammar lessons.

    • by Mashiki ( 184564 )

      Oh come on now. Just look at all those progressives rallying on Twitter saying that using your real name will cut down on abuse! See it's already working in your case, you're being abusive(sorry problematic) towards them and "suddenly" your account no longer works. Just look at all those sites that want you to comment/login/etc with using FB as a front end. I'm sure this will all work out well, they'll just make sure you're silenced and cheer about it like little authoritarian thugs that they really ar

    • Colonialist? Wait, what?

      COuld you reproduce your comments here so we could all read them? I've got a sneaking suspicion you're a weird political extremist.

    • by antdude ( 79039 )

      They deactivate mine for using fake datas years ago. They wanted proofs that it was me with my IDs. No thanks. Did you have to show them yours?

  • The word 'to' should not be there.

  • I love the EFF but this is just wrong. EFF is about freedom to me and these constant takedown measures against the web, even something as shitty as Facebook, are ripping apart the main appeal of the web. Each grab for more control destroys the beauty, even if it is done in the guise of "good purposes"
    • by Xtifr ( 1323 )

      I think you have things backwards here. The EFF and the others are asking to make it easier to appeal if your content does get taken down. In other words, they want to make it easier to reverse or cancel a takedown.

      • by jwymanm ( 627857 )
        Shouldn't have posted before waking up. Totally missed the appeals part. I read it entirely also. Wow. Ok, sounds way more like EFF heh. Glad I donate.
        • by Raenex ( 947668 )

          Shouldn't have posted before waking up. Totally missed the appeals part. I read it entirely also. Wow. Ok, sounds way more like EFF heh. Glad I donate.

          Good to see they haven't lost their principles to social "justice" like the ACLU.

  • Summary suggests they claim things that already exist: appeal procedure, human reviewer. How does it makes sense?

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