Soulskill from the optimizing-for-the-wrong-thing dept.
dcblogs writes: Mikey Dickerson, a site reliability engineer at Google, who was appointed Monday by the White House as the deputy federal CIO, will lead efforts to improve U.S. Websites. Dickerson, who worked on the Healthcare.gov rescue last year, said that one issue the government needs to fix is its culture. In describing his experience on the Healthcare.gov effort, he said the workplace was "not one that is optimized to get good work out of engineers." It was a shirt-and-tie environment, and while Dickerson said cultural issues may sound superficial, they are still real. "You don't have to think that the engineers are the creative snowflakes and rock stars that they think they are, you don't have to agree with any of that," Dickerson said in a recent conference presentation posted online. "I'm just telling you that's how they think of themselves, and if you want access to more of them, finding a way to deal with that helps a lot." Engineers want to make a difference, Dickerson said, and he has collected the names of more than 140 engineers who would be willing to take unpaid leave from their jobs to work on a meaningful project.
"Every morning, I get up and look through the 'Forbes' list of the
richest people in America. If I'm not there, I go to work"
-- Robert Orben