The Average Consumer Thinks Data Privacy Is Worth Around 65 Cents 128
chicksdaddy writes "Threatpost is reporting today on the findings of an ENISA study that looked at whether consumers would pay more for goods in exchange for more privacy. The answer — 'Sure...just not much more.' The report (PDF): 'Study on Monetizing Privacy: An Economic Model for Pricing Personal Information' presents the findings of a laboratory study in which consumers were asked to buy identical goods from two online vendors: one that collected minimal customer information and another that required the customer to surrender more of their personal information to purchase the item, including phone number and a government ID number. The laboratory experiment showed that the majority of consumers value privacy protections. When the prices of the goods offered by both the privacy protecting and the privacy violating online retailers were equal, shoppers much preferred the privacy protecting vendor. But the preference for more privacy wasn't very strong, and didn't come close to equaling consumers' preference for lower prices. In fact, consumers readily switched to a more privacy-invasive provider if that provider charged a lower price for the same goods. How much lower? Not much, researchers discovered. A discount of just E0.50 ($0.65) was enough to sway consumers away from a vendor who would protect the privacy of their personal data."
Re:Privacy or Convenience? (Score:5, Interesting)
Re:In their defense (Score:5, Interesting)
The article was not crystal clear, but I think it was run at Univ Cambridge UK.
Where I went to school, if you wanted to pass intro psych, you had to volunteer to participate in psych research tests. 3 experiments, if I recall. These tests were run by the upperclass psych students as part of passing experimental psych class. I took sociology for my "soft science" but I heard stories about lots of perceptual tests and timed foolishness. You'd hope for a human sexuality experiment, or a psychoactive drug experiment, but you were almost certain to be timed while solving a puzzle of some unusual sort, or shown something and asked weird questions about what you remember of it, etc.
To some extent, given the unemployment rates of psych grads, you story still stands... but, psych is not quite as bad as being, say, panhandlers off the street.
Headline misleading. (Score:5, Interesting)
The article (not the original paper) is averaging together all of the people that said "Naw, I wouldn't pay anything extra" along with all the people that said one, two, or five dollars, etc. So of course it's going to be some sad little number, leading to a headline that sounds like people are selling their souls.
A more useful question, "of those willing to pay for privacy, how much would they pay?" Read the original paper (not the cheap little article) and you see things like "A non-negligible proportion of the experiment’s participants (13–83%), however, chose to pay a ‘premium’ for privacy. " The paper is actually supporting the idea that some people are willing to pay enough that it would fit into the business model of different content providers.
I also think that a bunch of us hate the idea of paying for privacy, not because we don't value it very much, but because it is offensive to think we would need to pay for it. So again the article headline gives a false notion of everyone selling out for 65 cents, when the stats are unlikely distinguishing between apathetics and holy rollers that would both decline to pay for privacy.
Third Option (Score:5, Interesting)
Re:Privacy or Convenience? (Score:5, Interesting)
Exactly.
Looking at page 30 of the report you can see this quite clearly, There are two columns representing the different options:
A) Name, E-Mail, Birthday, (+ Credit Card info) = €7.50
B) Name, E-Mail, Birthday, Phone, (+ Credit Card info) = €7.00
Well gee, if I'm giving out all that info, who cares about the phone number? And honestly I'd probably type in a 555-1234 number and save the €.50.
At best, this just proves that people are lazy, don't read the term and conditions and won't type in some numbers if there's no incentive to. This is _vastly_ different from, say, payment for monitoring your browsing history, or just selling the data start away. (Usually, if you trust a seller enough to give them your credit card information, you aren't going to be too worried about giving them your phone number as well.)
I haven't read through the whole report, and probably won't, but I can't understand why then even did this. I suppose it's mildly interesting to be prove that no one reads the privacy policy, but that's hardly surprising. (It's not like they're really enforced anyway, so what's the point.) It would have been much more interesting if it was clearer that their information was going to be sold, like "€7.50 or FREE if you fill out this survey with valid phone + email".
Comment removed (Score:4, Interesting)