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Why Yahoo Should Abandon Email Scanning 94

twoheadedboy writes "Yahoo has come under fire for updating its terms and conditions so it can scan user emails. The move has attracted the attention of notable privacy group Big Brother Watch, which has called on the email provider to scrap the feature altogether. Yahoo says it is only doing the scanning to identify spam and better target ads, but that still hasn't put people off from criticizing the firm."
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Why Yahoo Should Abandon Email Scanning

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  • by rekoil ( 168689 ) on Monday July 11, 2011 @02:02PM (#36723700)

    Is this the same scanning that Google does with GMail? If so, why no outcry there?

  • by impaledsunset ( 1337701 ) on Monday July 11, 2011 @02:31PM (#36724190)

    ...but I wouldn't use a webmail service that doesn't have a SPAM filtering system.

    Every time when you are entrusting your mails to a third-party, they can abuse it, whether the terms of service say so or not. Even if the company doesn't, some of the employees might, unless the database is designed in such way that no employee can access it. All you have is their word that they won't use the information stored there.

    They have your data, and all you have is their word (and probably unenforcible legal responsibility), and you have trouble with the fact that they are analysing the incoming mails to protect your mailbox from SPAM?

    If privacy mattered that much:
    1. You wouldn't use a third-party for your emails
    2. You would use PGP/GPG to encrypt your correspondence
    3. You'd ask your correspondents to not use webmail either

    Until then, you can't really complain unless there is any evidence that they abused their access to your data or that they added terms that allow them to abuse it.

    And no, targeted advertising is not abuse, although it's another vector that can be used for abuse. But the main vector is that you gave your data to someone else.

  • by jbarr ( 2233 ) on Monday July 11, 2011 @02:40PM (#36724326) Homepage

    No, Gmail did NOT get a pass. It was one of their biggest criticisms. Then people actually took the time to understand what Gmail was doing, and realized that EVERY email system that does virus scans "scans" every message. Gmail was just additionally using to target ads. Some didn't (and don't) like it and used another service.

  • by pavon ( 30274 ) on Monday July 11, 2011 @02:46PM (#36724444)

    There was a lot of complaining about this when GMail was launched. Some people (myself included) refuse to use it to this day because of that reason. Until now many of these people found Yahoo to be a better alternative to GMail because it had a better privacy policy. Now they have lost that choice, and are understandably upset.

    Another big difference is that GMail had this "feature" since the day it was launched. You knew exactly what you were getting into by signing up for a GMail account. Many of the folks that are complaining have been using their Yahoo account for years or decades, and will have a difficult time transitioning to another address.

    Of course, it is a free service, and you get what you pay for. But at the least they could agree to not scan emails that are being forwarded or accessed via POP for advertisement purposes. They already offer these connection options, and they won't be showing any targeted ads to folks that don't use webmail anyway, so why waste cycles scanning that mail?

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