Vendors Say Data Protection Software Too Complicated To Use

jfruhlinger writes "With a series of major data breaches over the past few months, you'd think more and more companies would be investing in data protection software, which can help keep data secure even on systems that have been compromised. Unfortunately, even organizations that have paid good money for this software often don't use it, because, as one of the vendors admits, it's often too complicated to use."

Re:Hire better people?

[dwarfsoft]

Absolutely. Too hard for monkeys to randomly press things and get things set up perfectly. Solution: Hire more monkeys...

They don't realise that paying a bit more for a few Good people would save them money in the long run, instead of flooding the ranks with monkeys.

Re:Alot of Enterprise Software is "too complicated

[donaldm]

And enterprise users are dumb. It's a bad combination.

No, many users only do what they are told and in the majority of cases the blame rests firmly with the managers. In the enterprise managers like to "de-skill" users (Management 101) by placing them into restricted rolls. Some Managers hate professional people since these people are usually multi-skilled and leave if they are forced down a narrow skill path. The consequence of de-skilling is you end up with people who are poorly trained, but of course Management covers itself by stating that the users are not skilled enough and more training is needed so after that training those people who are a little smarter leave for better pay and conditions and so the circle repeats itself.

Re:Hire better people?

[grcumb]

At some point, someone will have to determine what's costlier: a little extra money up front to recruit knowledgeable and capable people to safeguard the company's and customers' valuable information ... or a public relations disaster such as Sony is experiencing.

You're assuming that massive data theft is a disaster to the company. If experience is any guide [imagicity.com], that's not true:

It seems that in the esoteric world of noughts and ones, belief matters far more than empirical truth, making a true Data Disaster literally inconceivable.

There can’t be a Data Disaster today, because we can’t imagine what one would look like. Likewise, there won’t be a Data Disaster until we become capable of realising that they’re all around us, happening every day.