Epsilon Breach Affects JPMorgan Chase, Capital One

Orome1 writes "The recent Play.com breach has been tied to the attack that its marketing communications firm Silverpop — a company that services over 105 customers, among whom are Walgreens and McDonalds — suffered last December. But the latest breach will likely have the biggest impact, because marketing services provider Epsilon — the largest one in the world — has notified its customers of a breach that likely compromised all of their mailing lists. Among Epsilon's customers are US Bank, JPMorgan Chase, TiVo, Capital One, the Home Shopping Network, LL Bean Visa Card, Ritz-Carlton Rewards, Best Buy, Disney Destinations, Walgreens, and many more." How many apology emails have you got so far today?

Re:How does this happen?

[jaymz666]

TiVo® Service Announcement

Dear TiVo Customer,

Today we were informed by our email service provider that your email address was exposed due to unauthorized access of their system. Our email service provider deploys emails on our behalf to customers who have opted into email-based communications from us.

We were advised by our email service provider that the information that was obtained was limited to first name and/or email addresses only. Your service and any other personally identifiable information were not at risk and remain secure.

Please note, it is possible you may receive spam email messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties.

We regret this has taken place and apologize for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.

If you have unsubscribed in the past, there is no need to unsubscribe again. Your preferences will remain in place.

Sincerely,
The TiVo Team

One from Robelt Half

[wiredog]

They have my email because they are tech headhunters, and I was unemployed a few years back.

 

Dear Valued Customer,

Today we were informed by Epsilon Interactive, our national email service provider, that your email address was exposed due to unauthorized access of their system. Robert Half uses Epsilon to send marketing and service emails on our behalf.

We deeply regret this has taken place and any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information. We were advised by Epsilon that the information that was obtained was limited to email addresses only.

Please note, it is possible you may receive spam email messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties. We ask that you remain alert to any unusual or suspicious emails.

As always, if you have any questions, or need any additional information, please do not hesitate to contact us at [e-mail].

Sincerely,

Robert Half Customer Care

Re:what good is an apology...

[Ambiguous Coward]

Oh, come on now, let's be fair, they're all really quite sorry...

...sorry the public was made aware of the breach.

Re:what good is an apology...

[Anonymous Coward]

the supreme court disagrees