Cisco Social Software Lets You "Stalk" Customers

coondoggie writes "Cisco this week unveiled software designed to let companies track customers and prospects on social media networks like Twitter, Facebook, blogs and other public forums and sites. Cisco SocialMiner allows users to monitor status updates, forum posts and blogs of customers so they can be alerted of conversations related to their brand. The software is designed to not only enable enterprises to monitor the conversations of their customers but to engage those that require service, Cisco says."

Re:'service' should be in special quotes

[Anonymous Coward]

"The software is designed to not only enable enterprises to monitor the conversations of their customers but to engage those that require service, Cisco says"

I think to get the creepiness quotient expressed properly, 'service' should be in special quotes there.

You can upgrade to their premium service and it will dig through your trash and call you randomly in the middle of the night and hang up.

Re:'service' should be in special quotes

[santax]

I'll be damned if someone services my wife!

Re:'service' should be in special quotes

[santax]

Let alone engage her!

Re:not stalking

[Kenja]

No, you shouldn't post a list of your fears and locations where you'll be napping on the internet.

Re:but but but, this isn't China!!?

[Anonymous Coward]

Stop!

Hammer time!