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Businesses Privacy Sony

Sony, Amazon Detail Rootkit CD Buybacks 240

Posted by Zonk
from the finally-some-customer-service dept.
An anonymous reader writes "Washingtonpost.com is reporting that Sony BMG today detailed a program that should allow customers who bought one of the 52 titles known to be tainted with the company's deeply flawed anti-piracy software to exchange them for CDs of the same title, sans rootkit of course. Oddly enough, Sony is offering those who want to return the CDs the chance to download MP3 versions of the discs, but only after Sony has received the returned discs. Amazon.com also is sending out e-mails to customers who bought the discs, offering to replace or refund them at no cost."
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Sony, Amazon Detail Rootkit CD Buybacks

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