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Given Up to Spyware? 733

Khuffie writes "Wired has an interesting article about how some people have given up to spyware, knowing that the software they're installing virtually takes over their internet connection. What's even more ironic is that they claim it's a necessary evil for free software, when things like the Google Toolbar virtually replace Gator, and there are many spyware-free P2P programs available."
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Given Up to Spyware?

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  • Download.Com (Score:5, Interesting)

    by metlin ( 258108 ) * on Tuesday December 07, 2004 @12:37AM (#11014651) Journal
    I'll blame sites like Download.com that started this trend.

    Download software foo from us, but it would come with Gator and a whole shitload of spyware. And then, everyone else started following suit.

    I still remember times when spywares and trojans were hacker-only. Greedy corps brought it to the masses, and now it's become an accepted part of the "Internet experience."
  • Not a good sign (Score:5, Interesting)

    by MasterB(G)ates ( 718264 ) on Tuesday December 07, 2004 @12:41AM (#11014688)
    Oh great so now these authors of these spyware programs are going to think that we don't actually mind about their takeover of our pc's.

    Spyware makers hear us - we do NOT like your damned "software".
  • by erroneus ( 253617 ) on Tuesday December 07, 2004 @12:44AM (#11014713) Homepage
    Foolish notions are stated, repeated and believed. Things like "if you haven't done anything wrong, you have nothing to fear" and "you get what you pay for" ring through their heads. These faiths are unshakable... might be easier to convince them there is no god.

    I've had people swear up and down to me that I couldn't use OpenOffice.org in a business setting even when the software's license specifically states otherwise. People believe the craziest things. It will just take some getting used to... this whole free software thing.
  • by Tackhead ( 54550 ) on Tuesday December 07, 2004 @12:49AM (#11014764)
    > What's even more ironic is that they claim it's a necessary evil for free software, when things like the Google Toolbar virtually replace Gator, and there are many spyware-free P2P programs available."

    To quote a few users from the article [wired.com] :

    "I had a good idea what the Marketscore software does, though I didn't read the entire user agreement"
    "I can't surf the web and I can't trade files if I uninstall the spyware."
    "I can't afford a subscription to keep my antivirus software updated. Marketscore doesn't charge any fees."
    "They said they'd opted to install it on their computers because they wanted the eWallet application that stores passwords and credit card numbers, entering them into web forms with one click. The users said you have to get the adware if you want the eWallet."
    "In Hungary, many people who grew up under communist rule came to accept government interference in every aspect of their lives as inescapable. They were too tired to fight anymore, so they convinced themselves that communism was OK and even a benefit."

    For those of you on the "Steam Rules" side of the debate: "Any of that sound familiar?"

    THIS is the reason those of us on the "Steam Sucks" side of the HL2 debate have taken the stand we've chosen to take. We're not warez d00dz. And we recognize that Vivendi are a bunch of middlemen who aren't worthy to fellate a goat. And we acknowledge that Valve has gone to the dark side (as Kazaa and the other P2P apps did) of spywaredom - at least not yet.

    But we see Valve's solution as a cure that's worse than the disease of piracy. And we see the main arguments of Steam's proponents as eerily reminiscent of the examples of clueless luserdom shown in the Wired article. And we ask: can your system's integrity be that easily sold?

    Every time a Steam defender speaks, he or she should take a very close look at his or her argument... and the arguments presented by the spyware defenders in the Wired article, and ask yourself: but for the grace of Gabe, there go ye?

  • by Apreche ( 239272 ) on Tuesday December 07, 2004 @12:49AM (#11014766) Homepage Journal
    yes, it is disturbing. I imagine that a significantly large portion of the Internet is dedicated to free/open-source software. It completely boggles the mind how you can be on the net and not notice it. It's as if you went on a trip to New York City you stop in the middle of Times Square and ask someone "Do they have Taxis here?"

    Firefox is spreading well enough, but other things like aim clients amaze me. I use gaim, and some people say they prefer trillian or something else of that nature. But the number of people using the AOL AIM client is astounding. I mean, seriously.
  • by TheUnFounded ( 731123 ) on Tuesday December 07, 2004 @12:49AM (#11014767)
    What we need is a good hacking job on one of these companies. Every now and then we hear "Amazon.com/newegg.com/etc Hacked, millions of credit card numbers stolen". But Amazon.com has deals with Visa, Mastercard, etc. and they happily protect their customers. What would happen if a company like this was hacked, and tons of information was stolen? Maybe people would wise up to the fact that no, its not OK for these people to monitor your activities, even if "it's not like there's anything interesting or criminal in my e-mail.""
  • by insomnyuk ( 467714 ) on Tuesday December 07, 2004 @12:50AM (#11014771) Journal
    they just get a new computer. wtf is with that?

    People are rationally ignorant. They don't have time to fiddle with something they don't understand. I had to fix my grandparents computer once, and when I tried to explain what I was doing they just said, "honey, we don't care."

    As for people just getting new computers, at school I see far more students just put up with the spyware that debilitates their system. They'll bitch about it occasionally but they won't bother to do anything about it. Its amazing the threshold for bullshit some people put up with for computers.
  • by saskboy ( 600063 ) on Tuesday December 07, 2004 @12:56AM (#11014828) Homepage Journal
    I used to use Bearshare, and still would today, if it weren't infested with things like NetDotNet.
    It would be so nice if Kazaa would just work, instead of clinging to kazaa lite k++.

    And I'd pay a one time fee for a product like MSN Messenger with working voice and camera functions, but they know they can make way more money long term by selling ads to me for the rest of my MSN-using-life.
  • Re:Download.Com (Score:5, Interesting)

    by wyldeone ( 785673 ) on Tuesday December 07, 2004 @01:03AM (#11014888) Homepage Journal

    Download.com is definitely a big problem.

    On their download page for Azureus [download.com] there is an editor's note saying that it contains spyware, and about half of the comments say that it installed malware on their computers. Probably the half that actually downloaded it from CNet.

  • Re:Formatting.. (Score:4, Interesting)

    by unclethursday ( 664807 ) on Tuesday December 07, 2004 @01:15AM (#11014963)
    While I won't go so far as to say that Mac OS (especially OS X) is adware/spyware and virus free, I will say the chances of getting these things on a Mac are exponentionally less than with a Windows box.

    Listen to the parent of this post. Get her a iBook (the 14" ones are $1400 with a 1.33 GHz G4 and built in Airport Extreme), she'll be amazed at how little it slows down because there isn;t a bazillion malware programs hitting it at the same time. Just get her to at least 512 MB of RAM (I have 640 MB on my iBook), otherwise it could run a bit slow at times.

  • Re:"People are dumb" (Score:2, Interesting)

    by Schuler ( 821676 ) on Tuesday December 07, 2004 @01:25AM (#11015019) Journal
    I don't work in IT at my school but I feel your pain. Every other day last year I would get a knock on my door with someone needing "help" with their computer. I then had to take the painful process of trying to open up IE and get Ad-Aware and spybot. I also shudder when I see 'Kazaa Media Desktop' on people's computers.

    I honestly think that there should be a computer literacy course required. People are "dumb" only because they aren't educated about something that they use everyday. One core requirement that explains the basics of mal-ware, adaware, learning your way around windows, etc etc would drastically reduce the problems that plague the typical college campus. People are much more ignorant than they are stupid.
  • by Queer Boy ( 451309 ) <<dragon.76> <at> <mac.com>> on Tuesday December 07, 2004 @01:33AM (#11015075)
    The disturbing part is that the article doesn't mention this is a Windows-only phenomenon. Nowhere does it mention that these problems don't exist on Mac and Linux.
  • by domukun367 ( 681095 ) on Tuesday December 07, 2004 @01:58AM (#11015220)
    ...of the smacktards when you tell them that they don't need to replace their two year old computer because it is "too slow".

    A simple removal of the spyware and toolbars, banning of IE and OE, installation of Firefox and Thunderbird is all that is required. Oh, and you have to tell them not to install anything else - just use what you have.

    Always, the response to the question of what they use their computer for is: "web, email and word processing". A 5 year old computer will do that job with Win XP on it. Soon, a 10 year old computer will do it!
  • by A Red Pikmin ( 829779 ) on Tuesday December 07, 2004 @02:08AM (#11015269) Homepage
    ...but it's still our problem. If people stopped using {spy,ad,mal}ware, those who make it would likewise stop. But while its true that uneducated people are the ones who truly perpetuate all this, it is the task of people who know more to try to educate the ignorant on alternatives. I mean, if we don't use it to help others, what's the point in having knowledge in the first place? So what we more technologically-minded folks can do to help is simply keep plugging away with the educational stuff. After all, community education is what got Open Source projects started in the first place. "There's a better way to do this..." has to be our motto if we want to contribute to fixing this problem. [My first Slashdot post, by the way. :^) ]
  • by at_slashdot ( 674436 ) on Tuesday December 07, 2004 @02:10AM (#11015276)
    "I'm not stupid... I just don't care"

  • by miu ( 626917 ) on Tuesday December 07, 2004 @02:10AM (#11015278) Homepage Journal
    They're called morons.

    Or shills.

    I'm reasonably certain that at least some of those people in forums chiding users that complain about spyware are not actual users. They'd probably be an employee of either the spyware firm, the software firm, or a PR firm hired by one or the other of them. One guy with multiple identities could put on quite a show of support for spyware being the price of "free" software, if the forum is operated by on behalf of the software company then admin and editorial access could easily make the messages more visible and easily quash any well spoken dissent.

  • by Al Dimond ( 792444 ) on Tuesday December 07, 2004 @02:23AM (#11015327) Journal
    "I mean, if we don't use it to help others, what's the point of having knowledge in the first place?"

    Umm.... I think that would be, "To hold it over them, and to profit off of it."

    Yup, I think this is your first Slashdot post. Welcome to Slashdot!
  • by Anonymous Coward on Tuesday December 07, 2004 @02:23AM (#11015331)
    OK, how many of you play the role of tech support for your ignorant friends and family members? I do it, and I hate it, as I'm sure many of you do also. So, here's what you do.

    First, compile a list of good books for beginners to teach them about their computer. Many of the Dummies books are good places to start. Just get your list together.

    Now, the next time that big support call comes...you know the one...the one where the computer is really hosed, take a copy of your list with you and present it to your ignorant user. Tell them that you're going to fix their computer for free one last time, and this is that time. If they want any more, and I mean any more support from you, they must get to work on your reading list the following day. Occasionally, you're going to check in with them and see what they've learned so far. If they stop educating themselves, the support stops, period. No more reformats, no more virus/spyware cleanups, no more help formatting a word processing document. Nothing.

    If they look at you dumbfounded, put it to them this way. Most likely, their biggest investment is their home, followed by their car, followed by their computer. There's no good reason that they shouldn't spend some of their time learning how the thing works, especially since you're spending your valuable time fixing it for them. They don't ask you to come over and change their oil, clean their gutters, or unclog their sink, so there's no reason to expect someone to continually fix their computer.

    If your plan works, you'll surely get some questions as the person starts to read, but at least they're starting to educate themselves. As for those who won't listen, a couple of trips to the local computer store, at $50 an hour, will sober them up.
  • Re:Download.Com (Score:3, Interesting)

    by Bill_Royle ( 639563 ) on Tuesday December 07, 2004 @02:24AM (#11015333)
    Download.com is part of CNET, but Slashdotters submit articles from News.com - also owned by CNET. If Download.com is so irresponsible, why then do we provide such a company with recognition and traffic?

    Sometime to think about the next time you consider going there.
  • Re:Download.Com (Score:4, Interesting)

    by Anonymous Coward on Tuesday December 07, 2004 @02:41AM (#11015409)
    Working for an ISP, I get to see a lot of the effects of these fun programs. One of the trends that we've seen is the fact that spyware/adware/malware is unfortunately becoming more stable and able to interact with each other: passing information appropriately from layer to layer. Previously, a single spyware program on your Windows box meant constant IE lockups, incorrect URL parsing, or just general BSOD fun.

    Point being, now that this has become an apparently viable way of advertisement and data mining, developers of these types of programs are just becoming better at what they do, making the addition of a redirector plus various URL harvesting tools (etc) on your system not as much of a issue because you don't see the effects of such. (hows that for a run-on).

    These will also be the same people complaining that their internet connection is running slow.

    "I'm sorry sir, Yahoo.com isn't down, its the 14 other sites you have to connect to before getting there that are giving you trouble."
  • by VanillaDeath ( 825103 ) <{steven} {at} {stevenwilson.ca}> on Tuesday December 07, 2004 @02:49AM (#11015438) Homepage
    I also do this a lot for people and tell them to run the apps once every one or two weeks, and sometimes when I go back to their house sometime later I discover they haven't been using the anti-spyware programs, so I run another check with the same results as the last.
    It appears many non-techies are afraid to get rid of things, even if they are bad, as they fear it will screw up their computer somehow. Either this, or they think running a scan once will fix things permanently.
    My girlfriend is tryng Firefox now, but there's very little chance her sister will want to try something new. Her parents use Ad-Aware (but I couldn't get it to initialize), I installed Spybot and it found 79 objects (apparently they haven't run Ad-Aware in a while).

    It's crazy how many visitors to a site I moderate have "FUNWEBPRODUCTS" in their user agent string, too.
  • by Omestes ( 471991 ) <omestes@gmail . c om> on Tuesday December 07, 2004 @03:00AM (#11015490) Homepage Journal
    And then there is the point where you realize that by helping them, your not. Like the silly old cliche "Give a man a fish, he has supper; Teach a man to fish, and he... er... knows how to fish." Cleaning off everyones computers once a month or so is really alturistic and all, but it really is futile. Sure, install FF, and hey sit around wondering what the silly red thing is doing to the earth, but they won't click it, no matter what you tell them.

    I finally had to install Netscape for my father, because he would have nothing to do with FF because some radio people said that FF is geek chic, and in his mind that meant complicated. But Netscape has name-recognition (albeit from 10 years ago). (And on my side, it is based on Moz, so I know it won't kill his sys, only slow it down further)

    Also, there comes a point in every geeks life, where we have to say enough is enough. I'm sick of doing the routine cleaning, and having some moron stand behind me either asking what I'm doing, and ignoring me, or telling me not to delete that little casino app. They ask for help, but take no advice. The only people I will help now are the people willing to LISTEN to me, and not just smile at my work, and come back a week later.
  • iMesh Forums (Score:4, Interesting)

    by vistic ( 556838 ) on Tuesday December 07, 2004 @06:13AM (#11016165)
    I posted some noticed about iMesh's spyware, Marketscore, getting coverage here and in Wired... (iMesh Forums [imesh.com])

    and each time a moderator just deleted it...

    My last post read:

    The notice says that posts containing links to sites with "illegal content" will be removed... iMesh's spyware, Marketscore, has recently gotten coverage in Wired magazine, and on Slashdot.org (Dec 6, 9:34PM article)... neither of these sites contain illegal information. Wired's article is even pseudo-supporting iMesh's tactics (did you know that Marketscore can view your creditcard information even on secure websites? Wired magazine notes that it all your internet activity is routed through their servers and they have this ability, which you might not even know you agreed to in the License). However someone does not want you to even be aware that such a thing as Marketscore even exists... and so this post will be removed promptly as all the others have been which mention iMesh's little secret.

    I challenge a moderator to post a thoughtful reply to this instead of just removing it... this is certainly related to Security, General information, User Support, as well as iMesh's P2P Revolution


    And I wonder how long until they are deleted as well.

  • by ettlz ( 639203 ) on Tuesday December 07, 2004 @06:53AM (#11016293) Journal

    For the love of old people in Korea, pre-empt!

    A friend recently brought around a new notebook for help with installing some office software. It had never been on-line, so was "clean". I took this opportunity to apply all the necessary XP updates, install Firefox, Spybot, Ad-Aware and an anti-virus package. I also made sure he knew never to do ordinary stuff with an administrative account (an all too common mistake on XP) and crippled Internet Explorer.

    It's a damn site easier to find out when a friend is getting a new PC and step in quickly to secure it before they can mess it, than to undo any damage.

    Of course, with my brother's machine I was slightly stricter. He knows what bad things will happen to him if I ever catch him using Internet Explorer.
  • Re:bad idea (Score:4, Interesting)

    by tarunthegreat2 ( 761545 ) on Tuesday December 07, 2004 @07:47AM (#11016480)
    Hmmm, I'm sure it's possible that you could get that much spam it seems a little unbelievable to me that you've 906 MB worth of spam for 2 reasons:

    1) Most people already have an existing e-mail account and most of their spam is already in those accounts, leaving them to selectively give their gmail account out to only those people they trust.

    2) 906 MB worth of spam? DUDE WHAT ARE YOU SMOKING? I don't know what you do with your e-mail account, but I've been averaging about 1 spam mail every 3/4 days, if that.

    That being said, you're right, the 'select all' feature ain't implemented very correctly yet, thus as so many people before me have said the operative word is 'BETA'. All you have to do, is ask for that. Finally, gmail is also being opened selective for pop mail access. So quit your whining and use a regular mail client. Now even after all of this, I still don't see how anybody can objectively say that gmail sucks, considering what the competitiors offer. At worst, gmail is probably as good as the rest. Now I just have to figure out how I turned into a gmail fanboy, and we're done...
  • Intercept SSL? (Score:2, Interesting)

    by Glock-40SW ( 834053 ) on Tuesday December 07, 2004 @10:17AM (#11017459)
    Does this part bother anyone?

    "Even data entered on secure websites -- such as passwords, credit card numbers and bank account numbers, information that is supposed to be viewable only by the sender and the intended recipient -- is accessible to Marketscore, since the company has developed a method that allows it to view encrypted information."

    Any ideas what they might be doing? Or is it just BS?

  • Re:Download.Com (Score:3, Interesting)

    by Cylix ( 55374 ) * on Tuesday December 07, 2004 @11:10AM (#11018177) Homepage Journal
    I suspect they don't police their file integrity much at all.

    Try searching for software DVD player on cnet. (I don't believe such software truely exists in the windows world... at least not a free one)

    Anyhow, the cliprex player says it does play DVD's, but after downloading it... it was a different story.

    This sucker is packed with tons of great spyware and best all it... it never dared played dvd's. In fact, reading all of the reviews... it seemed only the astro-turfers were actually claiming it worked.

    Call it a night of drinking and gullibility. I thought I could just clean out the spyware and nab a free player for my system.

    I never did truely get it off the system until I reinstalled some time later.

    All in all this was a while ago, but I dare not dabble with that software again.
  • Re:Download.Com (Score:3, Interesting)

    by Rasta Prefect ( 250915 ) on Tuesday December 07, 2004 @11:39AM (#11018597)
    I do support for a big pile of student laptops...I keep hearing

    "I need a new laptop."

    "Well, what do you do on it?"

    "Oh, just surf the web and word processing"

    I look at their 1.5 ghz machine with 256 Meg of Ram..."Tell you what, if you can arrange to leave it here for a couple hours, we'll make it run like a new machine.."

    Frequently the combination of Adaware, Spybot, HiJackThis and occasionally SpySweeper will remove well over 1000 non-trivial items (files'n'Reg keys). Makes a _huge_ difference.

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