Retailers Deploy Databases Against Customers 601
Posted
by
michael
from the SELECT-bad_customer-FROM-megadatabase; dept.
from the SELECT-bad_customer-FROM-megadatabase; dept.
A couple of people submitted this piece about retailers using databases to crack down on sub-optimal customers, such as those who return too many purchases to the store. Also has a few tidbits about other database blacklists that are available to companies. Customers avoid intrusive practices; although this story was written by the Washington Post and I have the URL to the original story available, I declined to link to washingtonpost.com because of their intrusive registration.
Re:Easy solution (Score:5, Funny)
Re:Easy solution (Score:5, Funny)
Reminds me of Seinfeld (Score:5, Funny)
George: Why not?
Cashier: It's been flagged. It's been in the bathroom.
Easy solution-Atlas shrugged. (Score:1, Funny)
My what big muscles you have. Lifting that heavy store all by yourself.
Re:Easy solution-Atlas shrugged. (Score:2, Funny)
My what big muscles you have. Lifting that heavy store all by yourself.
If I help move lemonade stand equipment, doesn't that count as shop-lifting?
Re:Easy solution (Score:2, Funny)
Business database by consumers? (Score:3, Funny)
Re:Worked retail before and this isn't new (Score:1, Funny)
Did you work in a sex shop?
Aww... (Score:3, Funny)
Monkey Warfare (Score:4, Funny)
In case you've been wronged by a retailer don't do this:
Leave an egg salad sandwich someplace that can only be traced by smell.
If they sell electronics find a dvd player that's powering a big screen tv. Make your own dvd with about 30 minutes of landscapes followed by a snuff film. Insert disk and leave. This works well for boomboxes and car audio sections too, just have 30 minutes of silence followed by an audio grab from the Spice channel.
Spread pro-union leaflets around the store.
Say the store has three widgets on the shelf and you know it's the kind of place that doesn't keep inventory in the back just move the three items, ask the sales drones you want one and make them play "hide and seek".
Wear a flashing IR LED while shopping. Invisible to the naked eye but will freak out security when they see it on their monitors. If they hassle you tell them it's for nighttime hiking and you forgot it was on.
Be creative!
Worst returns ever (Score:3, Funny)
Re:Reminds me of Seinfeld (Score:5, Funny)
Jerry: "Excuse me I'd like to return this jacket."
Teller: "Certainly. May I ask why?"
Jerry: "........For spite..."
Teller: "Spite?"
Jerry: "That's right. I don't care for the salesman that sold it to me."
Teller: "I don't think you can return an item for spite."
Jerry: "What do you mean?"
Teller: "Well if there was some problem with the garment. If it were unsatisfactory in some way,then we could do it for you, but I'm afraid spite doesn't fit into any of our conditions for a refund"
Jerry: "That's ridiculous, I want to return it. What's the difference what the reason is."
Teller: "Let me speak with the manager...excuse me
(walks over to the manager and whispers)
Teller "........spite....."(Manager walks over)
Bob: "What seems to be the problem?"
Jerry : "Well I want to return this jacket and she asked me why and I said for spite and now she won't take it back."
Bob: "That's true. You can't return an item based purely on spite."
Jerry:. "Well So fine then
Bob: "Well you already said spite so......"
Jerry: "But I changed my mind.."
Bob: "No...you said spite...Too late."
Re:Unfair (Score:2, Funny)
mebbe they have you flagged in a database somewhere for 'excessive submissions'
just a thought...
Re:Easy solution (Score:5, Funny)
Sure, that's great. By returning things as an Anonymous Coward you miss out on any chances of earning karma for a good return.
If that happens to me, I have an easy solution. (Score:5, Funny)
God.
When are people going to learn that policies and rules are not meant to be zero tolerant? The increasing computerization of our society means everyone of us is being pigeonholed into a specific, discrete category with no ability to escape that categorization. Instead, we're forced to "bear" these types of bullshit.
And we, as a society, complain when we aren't allowed to have responsibility or power. Yes, they go hand in hand. We don't trust our teachers to make decisions regarding the promotion or demotion of a student, so we provide them with a hard rule that can't be bent. We don't trust our managers of our stores to ensure they're profitable so we make all the decisions for them, despite the fact that the local situation is better comprehended by a local manager who is competent.
And in all of these situations where we don't allow decisions to be made we place individuals who are braindead and incapable of making those decisions when the systems break. What happens post Christmas when the return system breaks? Do you send everyone away, afraid that you might be letting someone get away with a $30 theft? To protect your $30.00 you're denying hundreds of legitimate customers their money?
FUCK THAT.
You can cart me out screaming and hollering and sue me for abuse. I'm getting tired of the system, and I intend to start fighting back. This is all bullshit. I'm no stranger to being tossed out from stores, or from screaming at the top of my lungs about what a dipshit someone is, so this is just another fucking cherry on the top of the sundae.
Re:I like the idea (Score:5, Funny)
A modal customer would be one who, when faced with a need to buy a particular item, pauses everything else until he buys it. By way of comparison, a non-modal customer is capable of multi tasking - background tasks aren't put on hold while he's shopping.
Now, THAT'S a first! (Score:3, Funny)
What's up Michael? Did they refuse to kick-back some ad revenue to ya or something?
Re:Insurance is worse (Score:1, Funny)
Re:Good! (Score:2, Funny)
It's that darn metric conversion thingy.
That's 2 metric years = 1 year avoirdupois.