Testing didtheyreadit.com's Mail-Tracking Claims 400
iosdaemon writes "didtheyreadit.com claims to be able to track your sent email: "When, exactly, your email was opened. How long your email remained opened. Where, geographically, your email was viewed. DidTheyReadIt works with every single internet provider and e-mail account, including EarthLink, AOL, NetZero, Juno, Netscape, Hotmail, Yahoo, and much more." Read on for more.
"This appears to be snake oil. I put it to test just in case someone had come up with some magical code. I sent email from a Yahoo.com account through the service, to an account on a Linux Box. Running tcpdump, I received the email from my pop and let 5 minutes pass before opening it. I left the message open with the cursor in the text for another 5 minutes. Tcpdump revealed absolutely no questionable traffic. And, the service control panel indicated the email had not been viewed. Sending email to a Yahoo.com account results in a 'read' in the service CP. But I had the message open for 10 minutes, and it indicated a 2-minute read......" The company's "How it works" page explains the system to some degree; it involves redirecting all mail to be tracked through their servers by appending "didtheyreadit.com" to your recipient's email address. I doubt this is mutt-compatible ... Reader xrxzzy points out USAToday's article on the service as well.
Link doesn't work (Score:5, Informative)
How it 'works' (Score:5, Informative)
<img src="http://didtheyreadit.com/index.php/worker?cod e=2f985e815bd2b46450e
07957611ab6c9" width="1" height="1" />
So not only will it not work in text-based email clients (such as mutt), it won't work in modern versions of Outlook which block inline images by default.
(It was nice enough to leave my plain-old-text message - "blah blah blah" - alone in the original format, as well as adding a text/html mangled version.)
this is cool (Score:5, Informative)
Re:How it 'works' (Score:3, Informative)
OE read receipts (Score:3, Informative)
I only say use the Outlook 'standard' because it doesn't seem there's any others, and it'd be a bit useless if we had multiple versions.
If we want read receipts, that is. Personally I turn them off, and don't send them.
get your privacy back easily (Score:5, Informative)
Re:fp! (Score:5, Informative)
On another note, I find it's walking on the thin red line of immoral behavior, and I know here in Denmark there've been several companies who've got bad publicity because of using said method.
Re:Single pixel gif? (Score:2, Informative)
Not very useful! (Score:2, Informative)
Re:Single pixel gif? (Score:5, Informative)
An additional note, Yahoo does have an option to disable remote images, which would also break this.
Seems this company is too late to the party. Almost all current e-mail clients now don't or have an option to not to load remote images.
It's an animated GIF! (Score:5, Informative)
Of course, if you use an email program that's that, umm, "open", they could just embed a trojan in it and add features like listening to what you say when you open the mail, and pictures of you reading it. :)
Re:How it 'works' (Score:5, Informative)
Re:Single pixel gif? (Score:5, Informative)
At the bottom of the mail is:
Oh well. Should prove very effective against those without the sense to turn off images anyway. Lets hear it for making money from people's ignorance!
Re:OE read receipts (Score:5, Informative)
The only difference in clients abilities with regards to read receipts is how they present you the uninformed user the dialog box saying "Sender has requested you inform them that you have read this message".
eeevviiilll! (Score:5, Informative)
software products to make your life on a computer easier and more efficient. by secretly spying on your spouse, kids and employees.
Oh, sorry, record, my bad.
This would fail with GMail (Score:5, Informative)
Most other mailers also have a way to turn off image loading because spammers have been using this tracking technique for a long time. If mailers don't allow image blocking yet, I'm sure that a service like this will get them to add that trivial feature.
Yahoo, and Gmail too... (Score:2, Informative)
As to Gmail, I don't know, but from what I've heard it works in a similar way.
Also, the newer versions of AOL diasable images in emails by default, requiring the user to click on an 'Enable images and links' option on each email they want to see images/have working links in.
Having email clients disable images by default (Which sems to be an increasing trend) will relegate this 'service' to the wasteland of failed dot coms pretty quickly, I'd think. When this happens, I wont be one to shed a tear. I have no desire for anyone that emails me to be able track if I have read their message. If I have, and I choose to respond to it, then they know. If I don't respond, they can keep guessing.
quick prevention of getting tracked by this... (Score:5, Informative)
"127.0.0.1 didthereadit.com" to my
Re:How it 'works' (Score:5, Informative)
Unfortunatelly, I don't think it works like that. Their server will then send it to the users' server, or the mail server of their ISP or the mail sever of a webmail account such as Yahoo!, Gmail or Hotmail. Their server will send the message straight away, without any delay. The end user does not download the message from didtheyreadit.com sever, they download it from their usuall Yahoo! SMTP server or whatever their usuall mail server is.
Re:How it 'works' (Score:5, Informative)
Of course, if you don't believe me, please feel free to call my free 1-800 number and I'll explain it further. I promise not to redirect your call to an international $9.95/min number.
Better alternative (Score:4, Informative)
If you're wanting to use something along these lines, a more up-front company that doesn't use invisible web bugs is HaveTheyReadItYet [havetheyreadityet.com].
They use images of stamps, which are customizable, which is kind of a cool idea.
However, this only available for Windows.
Re:How it 'works' (Score:3, Informative)
Re:How it 'works' (Score:3, Informative)
Re:How it 'works' (Score:2, Informative)
Re:OE read receipts (Score:1, Informative)
Easy fix... (Score:5, Informative)
127.0.0.1 didtheyreadit.com
In your hosts file...
Or put an authoritative zone in your DNS servers if you have access.
Done, no query reaches their server.
Re:This would fail with GMail (Score:3, Informative)
Outlook Express will when XP SP2 hits at end of July.
Re:get your privacy back easily (Score:2, Informative)
Yahoo and Hotmail image loading (Score:3, Informative)
However, this option must be hunted down and turned on.
Hotmail does one better, and allows you to block all images from loading by default, and set rules so certain senders' images will always load as well as viewing images in a piece of mail on a case-by-case basis.
Re:How it 'works' (Score:5, Informative)
Edit ->
Preferences ->
Privacy & Security ->
Images ->
[checkbox] Do not load remote images in Mail and Newsgroup messages
It's probably the fact that it's under 'Privacy and Security', rather than 'Mail and news' that threw you.
Re:This is easily defeated.... (Score:1, Informative)
Re:Depressing... (Score:2, Informative)
To suppress all HTML rendering, add this key as a DWORD with value 1.
HKEY_CURRENT_USER\Software\Microsoft\Office\10.
Outlook 2003:
I don't use this, but I understand there are preference settings in the app itself to suppress external images and possibly even turn off HTML.
Re:How it 'works' (Score:2, Informative)
Go.com web-email actually throws in an extra parameter, like &r=[some random integer], to each link as a way to get around cache.
Wonder how it compares with ReadNotify (Score:4, Informative)
It looks to be exactly the same kind of service as Didtheyreadit.com.
I first became aware of this company by reading Mozilla's bug report 28327 - http://bugzilla.mozilla.org/show_bug.cgi?id=28327 [mozilla.org] (cut/paste URL and open in new window).
Mozilla/Thunderbird also has trouble completely blocking all server contact in email, as it evidently doesn't sandbox the email environment enough (images may be blocked, but stylesheets and other external URL's can still leak through, last I checked).
BTW, there is a workaround if you use Mozilla/Thunderbird: set your View/Message Body As settings to "Simple HTML", or better yet, "Plain Text". This works 100%!
Re:How it 'works' (Score:2, Informative)
Additionally, even the recipient's mail server (at the recipient's ISP,
usually) does not know when (or if) the recipient reads the message. Well,
maybe with IMAP, but not with POP3. The protocol really only handles
retrieval, and almost all mail clients just retrieve all the messages in
batch, and the user can read them whenever: right away, minutes later,
months later, whenever. There is no provision in the POP3 protocol (or
AFAIK any of the various extensions, most of which are in any case not
supported by most servers and many of which are also not supported by most
clients) for the server to be contacted when this happens. I've personally
implemented the server side of the POP3 protocol and can attest that there
is no provision for this.
So even the user's own ISP's mail server only knows when the user's computer
retrieves the message, not when it's read.
The only way the service could work, then, is if the client does something
to let the service know that the message has been read. That absolutely
requires support from the client, support MOST mail clients do not provide.
I imagine they're relying on a feature that is common to Outlook and the
most popular webmail services, but in any case the "works regardless of mail
cient" claim is obviously without any merit.
Re:How it 'works' (Score:2, Informative)
If anyone hear tries to send me a DidTheyReadIt e-mail, be forewarned that not only will my mail client not display inline images, but it'll probably fall in the bit bucket as spam.
Tracking HTML e-mail without images or JavaScript (Score:3, Informative)
1) In the header of your HTML e-mail message, load up a style sheet:
<style type="text/css">
@import "http://your.server.com/your.css";
</style>
2) In the server directory containing your CSS file, add the following line to
AddType application/x-httpd-php
Any file ending in
3) Save this as your.css:
<?php
require "track_message.php";
?>
Done. No images, no JavaScript
Re:How it 'works' (Score:2, Informative)
The company is called BigString.com [bigstring.com] and they claim their email is:
* recallable
* erasable
* changeable
* allow time delay of sending emails
* time out of sent emails
* report of when your messages are opened
* the ability to only alow images to be viewed once and not allowed to be forwarded
* ability to prevent messages from being printed
* ability to prevent messages from being saved
I have not researched the company because it is either entirely bullshit or proprietary as I can clearly access any email, save it and then do whatever I want with it - BigString be damned.
The only way I can see this working is if the sender has to hav an account on their server and the recipient has to have an account on their server and then they employ some form of scripting with custom external (non mailstore) storage of messages and images tied together with a key or webbug/htmlbug.
If you ask me, these claims and offerings are far above and beyond that of the USA Today article or this Slashdot article.
They also claim that the technology is "patent-pending" and that sending email is the same as any regular email.
Bigstring is the sole provider of fully Erasable-Recallable Email. Pioneering the field with our unique patent-pending technology, we empower our users with the ability to take control of their email. The best part is that it is easy to use - in fact there is no difference from regular email.
Three years ago, the Bigstring founders set out to build the best Spam fighting email system on the planet, and then, quite by accident, they invented the world's first fully erasable email and didn't even realize it. A few months ago, one of the founders, Darin, sent an important new client an email with the wrong attachment. Upset, he asked his partners if there was any way that you could recall an email; the immediate answer was "No"!!! Then, Dave scratched his head... and said, "Well, if we modify the new system just a little, you can erase your mail, edit it, change attachments, set it to expire at a certain time and even know when it's been read." Darin said, "So, it's like you have a big string on your email and pull it back"...and Bigstring was born.
Re:How it 'works' (Score:5, Informative)
Re:They may have their patent sticker but. . . . (Score:3, Informative)
It is obvious. In fact, it's about the easiest way of solving the problem of a CGI script that produces an image, let alone cache-busting.
Re:How it 'works' (Score:2, Informative)
There should be no confusion with this.
From Merriam-Webster Ninth New Collegiate Dictionarytreble adj. [ME, fr. MF, fr. L triplus -- more at TRIPLE]