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Comcast Warns Infringing Customers Of Abuse 630

tm writes "Comcast recently sent out letters to DMCA-infringing customers, informing them of their illegal downloading transgressions. The notice clearly states that Comcast has been asked by the copyright owner, MGM, to notify the individual of their actions and demand that the downloaded file(s) be immediately removed. In addition, the individual must write a return letter, which consists of an explanation and an apology. It appears that if a valid explanation is given, such as 'I don't know how to secure my access point and my neighbors run wild on my connection,' then both Comcast and MGM will be happy. If the explanation is not satisfactory however, they may proceed with fines, termination of service, ect. It will be interesting to see how this plays out and if this will influence other ISPs to go after customers at Hollywood's request."
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Comcast Warns Infringing Customers Of Abuse

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  • Goodbye Comcast... (Score:3, Insightful)

    by Poster Nutbag ( 635382 ) on Monday May 03, 2004 @10:39AM (#9040179)
    Hello Verizon.

    They seem to be the only one standing up for their customers' rights.
    • by Call Me Black Cloud ( 616282 ) on Monday May 03, 2004 @10:50AM (#9040319)
      They seem to be the only one standing up for their customers' rights.

      Rights? The right to trade a copy of "Walking Tall" recorded in theater with a camera (judging by the filename)? Backing up a DVD you purchased is one thing, but distributing a file, whether from a DVD or filmed in theater, does not fall within your rights.

      The only reason you claim you're going to switch to Verizon is not to protect your rights but because you feel you have a lower chance of being held accountable for your illegal activites.
      • by Poster Nutbag ( 635382 ) on Monday May 03, 2004 @10:56AM (#9040386)
        From Verizon's news page [verizon.com], and I quote:

        Verizon appealed the court's decision because it opens the door for anyone who makes a mere allegation of copyright infringement to gain complete access to private subscriber information without the due process protections afforded by the courts.

        They don't condone piracy, but they want to cover their customers in case of abuse. It's a very reasonable position and it makes me glad I'm a Verizon customer(though actually they are the only broadband availiable in my area).
        • Indeed... (Score:5, Insightful)

          by Kjella ( 173770 ) on Monday May 03, 2004 @12:37PM (#9041601) Homepage
          [Devil's advocate]
          1. Mr Pedo chats up young girl nearby. Maybe even gets a picture.
          2. Mr Pedo makes a frivolous subpoena request, claiming that girl's IP was sharing his copyrighted something, using a fake ID.
          3. ISP can only comply.
          4. Mr Pedo never files a lawsuit.
          5. ...do I need to be graphic?
          [/Devil's advocate]
      • by SphericalCrusher ( 739397 ) on Monday May 03, 2004 @11:35AM (#9040867) Journal
        Heh, most of the time movies are "traded" around is when the developers GIVE OUT screeners to people, and THAT is uploaded and passed around. So in turns, it's actually their own fault.
      • Yes, rights. (Score:4, Insightful)

        by Anonymous Coward on Monday May 03, 2004 @12:40PM (#9041637)
        Rights? The right to trade a copy of "Walking Tall" recorded in theater with a camera (judging by the filename)?

        Your insulated view may not allow you the perspective necessary for objectivity, but trust me, it is disputable whether or not an individual has the right to record "Walking Tall" in a theater with a camera and then distribute it. It is not a clear case as you would like to present it.

        Would it be acceptable for someone to take an audio-only recording device to record the sound track for the movie? What if it was just a legal pad, and a pencil? Assume they know shorthand and could storyboard and transcribe it precisely. Is it immoral and/or illegal to transcribe, and describe the goings-on of the movie with a notepad and pencil? What if it was just someone's mind? What if Mr. Joe Hypothetical had eidetic memory and some expensive renderware on his PC at home. If he sees a Pixar movie and his mind, and software at home, enables him to recreate the movie exactly, should it be illegal?

        What if you didn't have superhuman memory, or fancy software, but instead were just a great story-teller. Say you remembered the movie well and related all the details to your friends in an entertaining fashion. Is this copyright infringement too? Or what if you're not even a great story teller, but you remember the high points of the movie. Should it be illegal to divulge spoilers to those who have not paid? Are spoilers copyright infringement, do you think?

        Humans already have the capacity to store, retrieve and relate information, you can't get around that fact! So the issue must be one of quality, right? The Valenti argument, that the "real problem" is that digital copies don't degrade. Well, what is the problem with recording from a theater? If you start with a degraded copy, isn't that great for the MPAA using that logic? If the issue isn't one of quality, it must be one of control. But where is the line drawn, when humans themselves have I/O and computational ability and when this is the direct root of human civilization?

        If you pay for access to an idea, must you therefore relinquish control of your mind? That is what the argument reduces to.

        Ponder TJ's [uchicago.edu] words:

        It has been pretended by some, (and in England especially,) that inventors have a natural and exclusive right to their inventions, and not merely for their own lives, but inheritable to their heirs. But while it is a moot question whether the origin of any kind of property is derived from nature at all, it would be singular to admit a natural and even an hereditary right to inventors. It is agreed by those who have seriously considered the subject, that no individual has, of natural right, a separate property in an acre of land, for instance. By an universal law, indeed, whatever, whether fixed or movable, belongs to all men equally and in common, is the property for the moment of him who occupies it, but when he relinquishes the occupation, the property goes with it. Stable ownership is the gift of social law, and is given late in the progress of society. It would be curious then, if an idea, the fugitive fermentation of an individual brain, could, of natural right, be claimed in exclusive and stable property. If nature has made any one thing less susceptible than all others of exclusive property, it is the action of the thinking power called an idea, which an individual may exclusively possess as long as he keeps it to himself; but the moment it is divulged, it forces itself into the possession of every one, and the receiver cannot dispossess himself of it. Its peculiar character, too, is that no one possesses the less, because every other possesses the whole of it. He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me. That ideas should freely spread from one to another over the globe, for the mora
    • by turnstyle ( 588788 ) on Monday May 03, 2004 @10:50AM (#9040323) Homepage
      "They seem to be the only one standing up for their customers' rights."

      It's actually intereting -- given Verizon's victories, why would Comcast play DMCA ball for MGM?

      Could it have anything to do with Comcast's (recently abandoned) bid for Disney [cnn.com]? And Disney-MGM Studios [go.com]?

      Playing megamedia connect-the-dots is fun!

      • by dspfreak ( 666482 ) on Monday May 03, 2004 @10:57AM (#9040393)
        given Verizon's victories, why would Comcast play DMCA ball for MGM?

        Keep in mind, Comcast is also trying to sell you premium cable channels and video on demand. Any MGM movies obtained through p2p is potentially revenue lost to Comcast as well. I don't believe this would be a factor with Verizon, since they're not doing the cable thing.

    • by Tarwn ( 458323 ) on Monday May 03, 2004 @11:10AM (#9040537) Homepage
      I don't see the connection your trying to draw here. How is it beter for Verizon to not hand out personal information compared to MGM allowing the ISP to act as an intermediary? True I didn't see information that COmcast argued to be an intermediary or turned down requests for personal information, or even tat MGM themselves decided to be nice and not request it.

      I think in the end MGM/Comcast learned from the Verizon issue and in this case MGM contacted Comcast and asked Comcast to pass on the news. I think this is a much nicer way to face the situatio than instantly trying to drag a slew of unknown people into court. Instead you ask the ISP to warn the unknown people and ask for apologies.

      Hell, it' basically a "We know your doing it, we would rather not take the time to go after you, could you please stop" type of thing.
  • by Anonymous Coward on Monday May 03, 2004 @10:40AM (#9040187)
    So, the moral of the story is, if I'm pirating media online, I should leave my access point totall unguarded, with no encryption, or passwords, or logging. That way, I can just blame evil phantom wireless hackers and never get in trouble.
    • by nearlygod ( 641860 ) on Monday May 03, 2004 @10:41AM (#9040198) Homepage
      That's what I do.
    • by useosx ( 693652 ) on Monday May 03, 2004 @10:46AM (#9040270)
      Or you could just write in the letter that after your hacker friend explained to you that the whole neighborhood was using your internet connection to download pr0n...you, as a good christian, promptly blew up your WiFi router in the back yard. That way, they can't tell if you had WEP enabled or not. Though I hear hellspawn can decrypt WEP in real time nowadays.
      • Hellspawn can decrypt mindwaves. WEP is vastly easier to decrypt than human mindwaves. You can bet Satan is down there now, reading all your inane slashdot posts and looking through all the material you download, building up a case for your eternal damnation....

        Or maybe God is doing the same, building up a case for your eternal salvation?

        I guess it depends on how you view the whole issue of downloading copyrightable material. Last I checked, "Thou shalt not download copyrighted material" wasn't in the

    • by Simonetta ( 207550 ) on Monday May 03, 2004 @11:14AM (#9040580)
      ... I should leave my access point totally unguarded, with no encryption, or passwords, or logging.

      Not really. The point is that you should provide a means for your ISP to 'cover their ass' in the event that they get 'requested' to do something about you specifically.

      It would be nice to have a standard letter that lists the reasons that would be acceptable to them the presence of this 'criminal activity' in an area that they have legal liablity.

      In short, the issue of copying music books and movies has no answer. So no one cares if you do or don't do it. All anyone really cares about is whether it is going to create a problem for them.

      If they (the **AAs) were truly serious about stopping copying, then people would be going to jail for long periods of time for selling hard disks. Like how people in the USA (for example 65-year-old Canadian comedian Tommy Chong) are sent to jail for selling painted glass tubes that might be used for , ohmygod!, smoking illegal herbs.
      [By the way, the news broadcast of Mr. Chong's imprisonment was followed by an advert for corporate love drugs - expensive pills designed to increase woman's sexual response. Ask your doctor today!]

      Anyway, what Comcast is trying to tell you is that if you share files (and you do), please make an effort to come up with a reasonable excuse for them to ignore you while still collecting your money and providing service.

      That's what this is all about.
    • by j.bellone ( 684938 ) on Monday May 03, 2004 @11:21AM (#9040667) Homepage
      Dear Comcast,
      This in fact, was a home movie created by myself as a spoof on the real movie. One of my children turned on this so called bittorrent and shared the file by accident.
      By downloading this file, you are now in infringement of my DMCA copyright on my work. Please remove the file, and all instances of this file off your servers and the "authorized agent" that is claiming it's their work.
      I expect a apology from both Comcast, and the "authorized agent" in my mailbox by the end of the week.
    • by poot_rootbeer ( 188613 ) on Monday May 03, 2004 @12:06PM (#9041212)
      No, the moral of the story is that if I'm pirating media online, I should use YOUR access point. What's your MAC address again?
  • Oh man.... (Score:5, Insightful)

    by siokaos ( 107110 ) on Monday May 03, 2004 @10:40AM (#9040190) Homepage
    Viruses? Fine by us.
    Spam? Sure, go right ahead...
    Non-DRMed p2p filetransfers? STOP IN THE NAME OF THE LAW

    I guess this means I'd better clear out my queues/start encrypting things.
    • Re:Oh man.... (Score:5, Informative)

      by garcia ( 6573 ) * on Monday May 03, 2004 @11:06AM (#9040498)
      Yup!

      Look at what I have to block because of constant attempts by infected Comcast jackasses hitting my webserver.

      Perhaps Comcast should worry about this more than what MGM is telling them to do. These are attempted intrusions that Comcast lets go without disabling (which they are able to do automatically).

      66.130.171.0/24>80 66.189.242.0/24>80 66.41.0.0/16>80 66.131.84.0/24>80
      66.171.26.0/24>80 24.118.53.0/24>80 66.131.98.0/24>80 66.44.125.0/24>80
      66.229.130.0/24>80 66.69.155.0/24>80 66.130.145.0/24>80 66.171.148.0/24>80
      66.130.128.0/24>80 66.130.102.0/24>80 66.63.82.0/24>80 66.171.201.0/24>80
      24.118.11.0/24>80 66.65.30.0/24>80 66.131.138.0/24>80 66.120.58.0/24>80
      66.131.241.0/24>80 66.176.82.0/24>80 66.130.20.0/24>80 66.131.183.0/24>80
      66.130.178.0/24>80 66.130.20.0/24>80 66.44.252.0/24>80 66.130.252.0/24>80
      66.130.55.0/24>80 66.130.66.0/24>80 66.178.17.0/24>80 66.48.151.0/24>80
      66.131.101.0/24>80 66.233.252.0/24>80
  • Excellent (Score:5, Insightful)

    by FattMattP ( 86246 ) on Monday May 03, 2004 @10:40AM (#9040191) Homepage
    This is a much more sane response than just filing a lawsuit. It at least gives the users the chance to do the right thing rather than bring the hammer down on their head like the RIAA has been doing.
    • Re:Excellent (Score:5, Interesting)

      by in7ane ( 678796 ) on Monday May 03, 2004 @10:54AM (#9040357)
      "it was an XviD of Walking Tall, which was made by MGM"

      Maybe I'm not reading this right, but this is NOTHING like the RIAA, this is for DOWNLOADING, not SHARING, and not just that it's for downloading something that the plaintiff has created and put up for distribution, entrapment anyone?

      On second though, can't be, can it - if they put up the .torrent themselves... sorry, it just doesn't make any sense...
      • by SatanicPuppy ( 611928 ) <Satanicpuppy.gmail@com> on Monday May 03, 2004 @11:01AM (#9040440) Journal
        As it stands right now, IPS aren't expected to enforce the legality of stuff traveling across their networks.

        It seems like a major bad idea to start doing that, just for the hell of it. They open themselves up to the same charge as all the p2p filesharing apps---that it is they who should be held responsible, as enablers, rather than the individual who is actually breaking the law.

        I mean really, if you were the RIAA, who would you rather sue? Some joker who has 50 cents in his bank account and 11k on his credit card, or Comcast?
    • Re:Excellent (Score:3, Insightful)

      No it's not more sane. This is about downloads not uploads. So people are now getting dinged for *downloading* files. This is a huge escallation, how would the copyright holder know that the downloads weren't legitimate and the original art wasn't owned in some form? Moreover what the heck business is it of anyone to snoop on what I've been downloading. It's a damned outrage. Where's the warrant? Where's the judicial process in all of this?

      We've got corporations acting as surrogates spying on customers now
      • Re:Excellent (Score:3, Insightful)

        by cyberlotnet ( 182742 )
        Considering this happened for for a film that is still in the theaters its impossible for a person to be downloading for legal reasons.
        • Re:Excellent (Score:3, Insightful)

          In this case yes, but that's hardly the point. We're talking about people who clicked on a bittorrent link online getting pursued under the DMCA. One click and you're illegal.
        • Re:Excellent (Score:5, Insightful)

          by Anonymous Custard ( 587661 ) on Monday May 03, 2004 @11:56AM (#9041093) Homepage Journal
          Considering this happened for for a film that is still in the theaters its impossible for a person to be downloading for legal reasons.

          Untrue. As far as I know, the file provider (from whom I'm downloading), has obtained the right to distribute the file. I'm not an entertainment lawyer, I don't understand what distribution contracts there are for every movie ever made, nor am I required to by law.
      • Re:Excellent (Score:3, Insightful)

        by Ravensfire ( 209905 )
        So, in the return letter, you actually explain why the download was legitimate.

        I don't see a problem with this - if there is a valid reason, MGM drops the issue and nothing happens. If you try a bs excuse, they have the option of persuing it in a court of law where you can explain the reason to the judge/jury. It might work, it might not.

        Personally, it's the way things like this should be dealt with. You've got a chance to talk with them before the legal stuff starts and explain why you've got the righ
  • so... (Score:5, Interesting)

    by ResQuad ( 243184 ) <{slashdot} {at} {konsoletek.com}> on Monday May 03, 2004 @10:41AM (#9040212) Homepage
    So if you write back, give them a crapy excuse "sorry, I didnt know kazaa was bad" They have proof in writing. PROOF IN WRITING. That you admited to violating the law. Anyone see something wrong with this??

    How this for a letter: "Yes, I might have said content, I apologize if I do. Why I have it? I plead the 5th"
    • "So sorry. My bad. --con$umer"
    • Re:so... (Score:3, Interesting)

      Yeah I was wondering the same thing. Rather than attempt to search their network for people using any of a dozen different filesharing networks, why not just compel everyone to write in and apologize, thus revealing their guilt?
    • Re:so... (Score:3, Informative)

      by Entrope ( 68843 )
      The 5th Amendment applies if you're being charged by the government (criminal charges). It does not apply if you are being charged by a private entity (civil charges).

      If the company sues you, they will depose you or put you on the stand, and you will be (under oath, and under penalty of perjury) obliged to tell the whole and unvarnished truth.
    • Re:so... (Score:5, Informative)

      by jdreed1024 ( 443938 ) on Monday May 03, 2004 @10:58AM (#9040399)
      No apology is needed. As usuall, the submitter and the editor didn't read the letter. The word apology is NOWHERE in the document, and it doesn't "CLEARLY STATE" anything. It's a standard DMCA form letter. You don't have to do anything except remove the file. If you believe you were accused in error, you can file a counter-report, which is probably what the submitter was thinking of.

      Yeesh, Slashdot has gone from merely sensationalizing stories to just plain making shit up. I can't wait for the next Linux Kernel release announcement, which I'm sure will end up saying something like "500 University students sued for using Linux; now in Guantanamo Bay"

      • Re:so... (Score:5, Insightful)

        by orthogonal ( 588627 ) on Monday May 03, 2004 @11:39AM (#9040913) Journal
        As usual, the submitter and the editor didn't read the letter.

        Parent poster is absolutely right. What's posted on Slashdot is egregiously misleading.

        The Slashdot article states (emphasis mine):
        tm writes "Comcast recently sent out letters to DMCA-infringing customers, informing them of their
        illegal downloading transgressions. The notice clearly states that Comcast has been asked by the copyright owner, MGM, to notify the individual of their actions and demand that the downloaded file(s) be immediately removed. In addition, the individual must write a return letter, which consists of an explanation and an apology. It appears that if a valid explanation is given, such as 'I don't know how to secure my access point and my neighbors run wild on my connection,' then both Comcast and MGM will be happy. If the explanation is not satisfactory however, they may proceed with fines, termination of service, ect [sic]. It will be interesting to see how this plays out and if this will influence other ISPs to go after customers at Hollywood's request."


        Please note I am not a Comcast customer and I have no relationship of any sort with Comcast.

        Ok, point by point:
        • illegal downloading transgressions and demand that the downloaded file(s) be immediately removed. : reading this and trustingly reading the words as they were written, I understood this to mean that Comcast was logging customers downloads. This has privacy implications, and it allows the possibility of mis-identifying files as copyrighted based on ambiguous filenames. But the actual letter asks the user to "remove works from the [Comcast] Server"; it's about files on Comcast's machine, not files the user has downloaded.
        • the individual must write a return letter, which consists of an explanation and an apology : I found this particularly worrisome, as the idea of forced confession or forced contrition both recalls Maoist "reeducation" and Stalinist show-trails, and because such confessions can be used against their author in latter criminal or civil proceedings. But, once again, no, the letter only requests the (possibly) copyrighted work be removed from Comcast's server, and offers the Comcast customer the opportunity to write a letter to dispute the copyright status of disputed file(s).
        • If the explanation is not satisfactory however, they may proceed with fines, termination of service, ect : No mention at all is made of any fines, termination of service, or in act any consequences to the Comcast customer. Nor is any mention made, as the Slashdot article implies, that Comcast will -- extrajudicially -- be itself the judge of the acceptability of the letter.
        • influence other ISPs to go after customers at Hollywood's request : Comcast is doing nothing more than precisely what the DMCA legally requires it to do; no new precedent is being set, and it's the force of the law itself, not Comcast's actions, that will presumably influence other ISPs to follow the law. If there's a slippery slope (and I do think there is) it was started down by the legislators who passed the DMCA. not by Comcast which is simply and without elaboration doing what the DMCA requires it to do. Nothing new here.


        Let me emphasize my last point: there is nothing new here. Comcast is doing what it must do under the DMCA, and it's doing what every other ISP has to do. Your complaint is with the DMCA, not Comcast.

        My complaint is with the article submitter and, even more so, the Slashdot editor who submitted this: neither apparently took the time to read the linked Comcast letter (even though, to their credit, they did link it.

        It's important that Slashdot and its readers rail against the all too common erosion of our rights, and I applaud Slashdot for doing so. But it only harms our cause when we waste time and hemorrhage credibility raging against straw men with no basis in reality. Let's salvage some credibility by Slashdot readers -- and editors -- admitting that, with this "article", we simply screwed up.
    • Re:so... (Score:5, Interesting)

      by DR SoB ( 749180 ) on Monday May 03, 2004 @11:08AM (#9040522) Journal
      Yes it's exactly what DirecTV did with the records regarding people who purchased smart card readers.

      1. Send threatening letters. Have user implicate himselves simply by trying to defend themselves.

      2. ???

      3. Profit!
    • by niabok ( 11035 ) on Monday May 03, 2004 @11:18AM (#9040628) Homepage
      I went to a private high school. Nearly our entire senior class went out drinking on our senior class trip. This was a school sponsored trip and created a problem for the administration. The "helpful" deans came to our class warning us that the administration would do something horrible to us, so we should draft a letter as a class apologizing for our transgressions and they would go easy on us. (I was not present at this meeting with the deans. Had I been, I wouldn't have let it happen like it did.) Our class officers wrote a letter of apology which was then used as a basis to pursue the issue as fact rather than heresay as it had been up to that point. It created a much more difficult situation for our class as the administration set their sights on expelling a number of my classmates. We had to get creative in order to accept discipline as a class. But, had we not provided proof in writing, I don't think they would have been able to really discipline us like they did. Anyway, maybe slightly OT, but this definitely reminded me of that.
      • Never sign something unless you get signatures from all concerned parties.

        My wife is a teacher and they have to administer state tests every year. She tells me they have to sign something stating they'll abide by the rules with possible punishments including stripping the license to teach of the offending teacher. I try to point out to her that she's engaging in a contract that only has terms written for one party. She and every other teachers fails to see my point saying that they "have to" sign it. I
    • Re:so... (Score:5, Insightful)

      by J'raxis ( 248192 ) on Monday May 03, 2004 @11:21AM (#9040674) Homepage
      Exactly. Anyone who answers this is as dumb as people who participated in the RIAA's "Clean Slate" [google.com] program. For those who don't know, this was where you would admit guilt -- to criminal charges -- to the RIAA, and they would grant you "amnesty" if you promised not to do it again and signed some sort of contract. Small problem with this is that private entities can't immunize someone against criminal charges; a prosecutor is free to bring charges if he so desires, and all you've accomplished is creating a signed admission of guilt.

      If you're a Comcast customer and get threatened, I'd suggest just switching to another company and ignoring their threats. If you're going to respond to them, write them a letter explaining that one of their paying customers is cancelling their service and going with one of their competitors because of their threats. It wouldn't hurt to let them know you'll be recommending Verizon or SpeakEasy [speakeasy.net] or someone else to your friends and family from now on, instead of Comcast. When they eventually connect the dots that "threatening our customers on behalf of the IP cartel = less customers = less money," maybe they'll take a stand like Verizon did and protect their customers.

      This also sounds like another good reason to switch to an encrypted P2P architecture like Freenet [sourceforge.net].
  • Apology? (Score:5, Informative)

    by rwade ( 131726 ) on Monday May 03, 2004 @10:41AM (#9040213)
    In the letter from Comcast, there is no mention of offering an apology.
  • by DaHat ( 247651 ) on Monday May 03, 2004 @10:42AM (#9040219)
    Dir Corporate Whores,

    I apologize for being such a cheap bastard but I just can't see myself paying 9 dollars for a movie ticket, 5 dollars for a popcorn, and 4 dollars for a pop.

    I also apologize for not being willing to wait 6-8 months for a movie to be released to video and dvd as I am such a lazy fool that I do not want to spend the time or money involved in walking or driving to the video store.

    Most of all... I am quite sorry for getting caught, I promise you that that will not happen again.

    Sincerely,
    A. Nonymous

    P.S. I do not agree with or support any of what I just wrote in this hypothetical and mythical letter.
  • by petard ( 117521 ) * on Monday May 03, 2004 @10:42AM (#9040223) Homepage
    That's not what the letter [aorula.com] says at all. The letter is based on the allegation of offering the file for download (which you do, when you use bittorrent).

    You only need to counter-notify if you believe you've received this notice based on a non-infringing file. No mention of any letter of explanation/apology is made in the linked document, so unless the poster has a different letter that he didn't post he's entirely misunderstood this notice. Otherwise, turn off your torrent and let them know that it's no longer there. If you feel the obligation to make up an excuse when you do that, go ahead.

    IANAL, but I don't think I'd offer any explanation besides "Thanks for the notice. I have ensured that no such file is available." unless pressed into it by further action from the copyright holder. Like talking to the police, ISTM that the less you say, the better.
  • by Bill, Shooter of Bul ( 629286 ) on Monday May 03, 2004 @10:43AM (#9040240) Journal
    Getting a letter from your isp telling you have no privacy, or being accused of downloading "Walking Tall"? Geesh, if you are going to pirate movies, choose good ones. No one, but a fool breaks into a jewlery store and steals the cubic zirconium.
  • BitTorrent (Score:5, Interesting)

    by scrow ( 620374 ) on Monday May 03, 2004 @10:44AM (#9040249)
    What seems funny to me is that I have know about 15 people who download gigs of crap a week, and each one of them thinks that BitTorrent is untraceable. They give me excuses like "The packets don't have the file name information", among others. I tell them all the time that thier only real protection is thier isp's willingness (or lack thereof) of getting involved.
  • by Mateito ( 746185 ) on Monday May 03, 2004 @10:45AM (#9040251) Homepage
    Dear Comcast and MGM,

    Chewbacca defense!

  • So what? (Score:5, Insightful)

    by digitalgimpus ( 468277 ) on Monday May 03, 2004 @10:45AM (#9040260) Homepage
    What do they really expect Comcast to do? They simply abided by the law, and informed customers of their rights.

    Note Comcast didn't assume guilt, they made it clear they are passing on information, and provide options of remedy as per DMCA.

    Seems pretty clean to me. What is comcast to do? Just take a lawsuit and pass off the cost to all the subscribers?
  • DMCA (Score:5, Interesting)

    by Inigo Soto ( 776501 ) on Monday May 03, 2004 @10:46AM (#9040271) Homepage
    ...it appears that if a valid explanation is given (ie. I don't know how to secure my access point and my neighbors run wild on my connection...) then both Comcast and the copyright owner will be happy.

    There's nothing in the letter that leads to this conclussion. They say:

    "Comcast will provide a copy of the counter notification to the party who sent the original notification of claimed infringement. We will them follow the DMCA's procedures with respect to a received counter notification ".

    Any lawyer out there who can specify the DMCA's procedures in such a case? Does pleading ignorant work? It would be too easy
  • Child pornography (Score:5, Insightful)

    by Fullmetal Edward ( 720590 ) on Monday May 03, 2004 @10:46AM (#9040275) Journal
    If they can hassle people over downloading illegal files surely they could spend their time better and track all the people who have accessed child pornography.

    I guess the RIAA and similar organisations mean more to Comcast then some little girl being abused..
    • Re:Worse Things (Score:3, Insightful)

      by patrixmyth ( 167599 )
      I would guess this must be a very common response to illegal file trading charges. It's also about the worst, logically. The trading of child pornography is probably the best argument out there to encourage service provider cooperation to monitor file sharing.

      The spidering/monitoring technology that MPAA develops today to take their movies off the net will eventually be used to cut off the streams of exploitive material. It's not like law enforcement has the budget to independently develop technology t
    • by Mundocani ( 99058 ) on Monday May 03, 2004 @11:50AM (#9041036)
      "I guess the RIAA and similar organisations mean more to Comcast then some little girl being abused."

      I think it's very likely and not suprising that Comcast would be more concerned about pleasing the RIAA/MPAA/etc. than they would about volunterring assistance to law enforcment with tangential issues like trading child porn. Comcast's big business isn't law enforcement, it's providing entertainment programming to its cable subscribers. If they compromise their relationship with the studios then they may have trouble negotiating for better rates or even whole blocks of channels for their cable channels.

      I used to work for a company which produced boxes for DirecTV and many of the most restrictive rules about the design were all about pleasing Hollywood. One of the first consideration for feature proposals (behind security of the DTV network) was how Hollywood would react to it. Those relationships are extremely important to cable/satellite operators and I think they're willing to do a lot to protect them.

      It's unfortunate in some ways, but it certainly doesn't suprise me.
  • but (Score:5, Insightful)

    by mr_tommy ( 619972 ) * <tgraham@g m a i l . c om> on Monday May 03, 2004 @10:46AM (#9040276) Journal
    Is this not just a sneaky way of getting ISP's to give them user information? Rather than going through the courts and doing it legally (and facing the risk of failure), recording associations sneakily do it like this - they get the info they want, and the desired effect- bit more fear, and less file trading.
    • by Raindance ( 680694 ) * <johnsonmxNO@SPAMgmail.com> on Monday May 03, 2004 @11:55AM (#9041089) Homepage Journal
      At the time of this post there were 200 comments, and 30 of them were rated +5, very few of them were +3 or +4.

      Ideally moderation separates the good stuff from the bad-- and this fails just as bad if everything is rated 0 than if everything is rated +5.

      I know folks might be saying a lot of good things, but try to separate the *really* good stuff from the *sort-of* good stuff with mod points.

      Make the mod system work better. Create less mediocre +5s

      (attached to this comment because I think it's better than +5s higher up on the page)

      RD
  • by CaptainSuperBoy ( 17170 ) on Monday May 03, 2004 @10:47AM (#9040278) Homepage Journal
    Where does it say anything about you having to send an apology and an explanation? This is just a standard DMCA notification letter, which Comcast is REQUIRED to send in order to be protected from lawsuits by copyright holders. You have a right to send a counter-notification, which is a formal statement that they're accusing you in error. Usually you don't have to do anything about these letters, aside from the obvious step of not sharing copyrighted material online. This looks like a standard DMCA letter, ISPs have been sending these out for years.
  • Dear Comcast (Score:3, Insightful)

    by Zed2K ( 313037 ) on Monday May 03, 2004 @10:47AM (#9040281)
    I refuse to apologize for something I may or may not have done. I plead the 5th.
    • Re:Dear Comcast (Score:5, Insightful)

      by Myrrh ( 53301 ) <redin575@gmailMONET.com minus painter> on Monday May 03, 2004 @11:00AM (#9040420)
      Does the Fifth Amendment apply in civil cases?

      As shown by recent actions of the RIAA, they seem to be more interested in suing consumers (that is, a civil case or lawsuit) rather than trying to bring criminal charges.

      I'm not sure you can use the Fifth Amendment as a defense if you're being sued by someone. You can be compelled by a judge to provide discovery (or something, I'm not sure I'm using the right term) and failure to comply could get you held in contempt of court.

      I don't think you can simply refuse to provide any evidence that might incriminate yourself. If you could, I'm sure that defense would have been tried by many a CEO.
      • Re:Dear Comcast (Score:4, Insightful)

        by Wylfing ( 144940 ) <brian@NOsPAm.wylfing.net> on Monday May 03, 2004 @12:01PM (#9041144) Homepage Journal
        I'm not sure you can use the Fifth Amendment as a defense if you're being sued by someone.

        Let's look it up.

        No person shall be held to answer for a capital, or otherwise infamous crime, unless on a presentment or indictment of a grand jury, except in cases arising in the land or naval forces, or in the militia, when in actual service in time of war or public danger; nor shall any person be subject for the same offense to be twice put in jeopardy of life or limb; nor shall be compelled in any
        criminal case to be a witness against himself, nor be deprived of life, liberty, or property, without due process of law; nor shall private property be taken for public use, without just compensation.

        Nope, you cannot "plead the 5th" when a private party sues you.

  • by Thunderstruck ( 210399 ) on Monday May 03, 2004 @10:47AM (#9040282)
    It can't be long now, we'll start with the disclaimers and all... I can just imagine it:

    "By accessing this node you indicate that you are not now, nor have you ever been a law enforcement agent, postal worker, or employee of any Media corporation engaged in interstate commerce, nor are employed by any such organization."

    More work for the lawyers, YIPPEE!
  • by Anonymous Coward on Monday May 03, 2004 @10:47AM (#9040289)
    I'm so sorry I downloaded _, _, _, ______________________ (pr0n), ___, and _____. I have come to fully understand that what I did is wrong, and evil, and I must be puuunished. I swear, cross my heart and hope to die, I will never, ever, ever, download things made through the sweat and toil of underpaid _____ ever again. I fully understand that through my actions I have caused countless _____ to be _____.

    Once more I apologize for my ruthless actions on the internet, and beg your forgiveness, ________________.

    Sincerely,
    Joe Schmoe, Downloader

    BTW I really, really, really, really hate the lameness filter.

  • by iceborer ( 684929 ) on Monday May 03, 2004 @10:48AM (#9040295)
    If the explanation is not satisfactory however, they may proceed with fines, termination of service, ect.

    ECT [ect.org]!?! I can't believe they can arbitrarily pursue punishments of this magnitude. How can they use ECT without a trial or a hearing at the least. Yet more proof that the US justice system has been perveted by our corporations.

    Hell, governments can't use ECT on convicts in most first-world countries and we'll let fscking cable companies do it.

  • COX DOING THIS TOO (Score:5, Interesting)

    by Anonymous Coward on Monday May 03, 2004 @10:50AM (#9040315)
    I know a guy on Cox that got one of these last Wednesday too. It was from BayTSP. It quotes no law other than vaguely referring to the DMCA. They shut his service off cause he wasn't home to see the email within the 24 hour period they gave him to respond. He played dumb and told them he had wireless and didn't know how to secure his WAP. They told him they'd turn his service back on after he went home and made sure BITTORRENT was OFF all his computers.
    BT is legal and I use it for Linux transfers.
    They included a report that appeared generated by one of their spiders and was no proof of him doing anything far as I'm concerned. It was meant to scare him.
    Also, the District of Colunbia v RIAA on Dec 20 2003, ruled transitory data across a network is NOT subject to the takedown provisions of the DMCA and as such, they have no right to discontinue his service. It's like making the phone company disconnect your phone for making an illegal phone call (which they can't do). Same thing.

    The guy I know, didn't even go home. He called them back an hour later and told them, 'Nope, nothing there' and they turned it back on with Cox blaming his neighbors.
  • by The Slashdolt ( 518657 ) on Monday May 03, 2004 @10:50AM (#9040321) Homepage
    Seriously, I have 3 or 4 options right now for broadband. If comcast is going to monitor my usage then I'll decide to go elsewhere for service. The only way they'll stop this kind of activity is if they lose customers by doing it.

    • by Loki_1929 ( 550940 ) on Monday May 03, 2004 @11:04AM (#9040466) Journal
      "Seriously, I have 3 or 4 options right now for broadband. If comcast is going to monitor my usage then I'll decide to go elsewhere for service. The only way they'll stop this kind of activity is if they lose customers by doing it."

      That's super, but I have one option: Comcast. I'm nowhere near close enough to the CO for DSL, and unless they decide to run fiber to the small neighborhood in which I live (yeah, right), my only option for a long, long time is going to continue to be Comcast. I hate it, it sucks, and I'm annoyed by it. What can I do about it? Nothing.

    • The only way they'll stop this kind of activity is if they lose customers by doing it.

      Except that the chances are that the other companies will soon follow suit. If they don't, they'll end up providing more bandwidth per customer than Comcast, which gives Comcast a competitive advantage. I run a small WISP and I do everything I can to hand customers who want to run P2P and so on to my competitors. And I saw an interview with the CEO of France Télécom a couple of months ago in which he more or

  • by Eezy Bordone ( 645987 ) on Monday May 03, 2004 @10:52AM (#9040345) Homepage
    To say they want an apology. The text of the letter only says you need to send a counter-notification that the work has been taken down. Unless the DMCA requires an apology.

    "...Comcast request that you immediately remove the allegedly infringing works from the Service or Comcast will be forced to remove or block access to the works.

    If you believe in good faith that the allegedly infringing works have been removed or blocked by mistake or misidentification, then you may send a counter notification to Comcast. Upon Comcast's receipt of a counter notification that satisfies the requirements of the DMCA, Comcast will provide a copy of the counter notification to the party who sent the original notification of claimed infringment. We will then follow the DMCA's procedures with respect to a received counter notification."

    Since it is a bit torrent link they're talking about (if you go by the port number in the complaint) you could easily say that your child or something had to get 'the internet talk' and kill it as easily as that.

  • by dj42 ( 765300 ) on Monday May 03, 2004 @10:55AM (#9040366) Journal
    If more ISPs just assigned a dynamic IP address, privacy would be increased substantially since record companies would have to force ISPs to figure out who leased the IP address during the time of the infraction. Frankly, I think ISPs should not be held responsible nor accountable for the actions of their users, and in fact, there should be a strong sense of privacy protection among ISPs. Sure, you can isolate your traffic to specific ports and encrppt using things like secure-tunnel.com, but ISPs should not be listening in on you nor identifying you to ANY company. That'd be like your telephone company mentioning that you call 1-900 numbers just because your employer asked them. Our rights mustn't be trampled by these organizations for any reason. These companies should not be able to control DIGITAL / ELECTRONIC impulses that are shared, nor identify who is sharing what series of 0s and 1s. We need to grow up as a society and mind our own business. If what you're doing isn't working anymore, find something else. Taking away civil liberties to protect yourself is a gross affront to the greater good.
    • ISPs who allocate dynamic IPs definitely track which account was using which IP at which point of time; if the ISP is already cooperating with the request, then static or dynamic doesn't make a bit of difference.

      (Of course, dynamic IPs do make it harder for someone in the wild to track the activity of a particular user).
  • by ArtisteTerroriste ( 637973 ) on Monday May 03, 2004 @10:55AM (#9040371)
    Dear Comcast, Thank you for your letter. The file that you mention as infringing were collected off your NNTP server at netnews.comcast.net, and not via a p2p program. Your broadband sales information touts "watch moving on the internet" and other such features, I believed that your news server, and its content were part of these features. My appoligies, and I will miss the Comcast NNTP server when your shut it down.
    • by JavaLord ( 680960 )
      Comcast outsources their news service to Giganews now, they don't have a NNTP server anymore AFAIK. Giganews puts a nice cap on what you can D/L a month also.
  • This is nothing new. (Score:5, Interesting)

    by imidazole2 ( 776413 ) on Monday May 03, 2004 @11:00AM (#9040421) Homepage Journal
    I work for Cox Communication's Network Security department, and we handle hundereds of these issues a day.
    You are found to be sending out copyrighted material over P2P networks, we get the complaint, and turn your service off. You call in, we tell you you were distributing the copyrighted gaybarebackporndivx.avi - and you promise to disable your outgoing filesharing.
    We turn you back on, close the ticket, and all is back to normal.
  • Bittorrent? (Score:5, Informative)

    by AstroDrabb ( 534369 ) * on Monday May 03, 2004 @11:01AM (#9040436)
    It looks like this user was using bittorrent. If you are using bittorrent, the only client you should ever use is Azureus [sourceforge.net]. Once you have Azureus installed, also install the Azureus SafePeer plugin [sourceforge.net]. This will download the latest ip addresses from PeerGuardian [methlabs.org] which moved to a new address. This should help keep unwanted users out of your box.
  • by plexxer ( 214589 ) on Monday May 03, 2004 @11:03AM (#9040448)
    "I ran out of gas. I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake, a terrible flood, locusts! It wasn't my fault, I swear to God!"
    - 'Joliet' Jake Blues, The Blues Brothers
  • Downloading huh? (Score:5, Insightful)

    by bogie ( 31020 ) on Monday May 03, 2004 @11:03AM (#9040457) Journal
    Well basically its the same thing we have known all along. This isn't about "downlading" as the blog and topic states. Its about sharing or uploading files via P2P and Bittorrent. If you don't want to get caught be a leecher. Now you may have some misguided notion that its "only right" that you should be giving if your taking, but that's the suckers play. Don't fall for it. All of those people who will give you flack and try to blame you for the eventual downfall of P2P for not sharing are not going to be there to pay your $10,000 fine when you busted.
    • by puck71 ( 223721 )
      Except you can't really leech on BitTorrent. Even if you block outgoing traffic on it or something, you will still probably show up on the list of users that they are harvesting to send out these letters...
  • The "Service" (Score:3, Interesting)

    by DeanFox ( 729620 ) * <spam DOT myname AT gmail DOT com> on Monday May 03, 2004 @11:06AM (#9040491)


    "In accordance with the DMCA and Comcast's Acceptable Use Policy, Comcast request that you immediately remove the allegedly infringing works from the Service or Comcast will be forced to remove or block access the the works."

    Comcast is demanding the file be removed from (The "Service"). I use Comcast and when did my personal Hard Drive contents become under the control of their Acceptable Use Policy?

    If the file was placed on rented Web space on one of their servers, maybe... But to demand I remove a file off my personal hard drive because it is in violation of their Acceptable Use?

    This seems to me to be a line crossed. If they've now declared that the contents of my personal hard drive are covered under their "Service" then I say Bring it on! That's a fight I'd morgage the house to pay for!

    I'm going to install BitTorrent just so I can get one of these letters. I'm mad.

  • by Kurt Gray ( 935 ) on Monday May 03, 2004 @11:19AM (#9040640) Homepage Journal
    What I want to know is in this case who initiated discovered this download incident and initiated the complaint? Was it some 3rd party P2P watchdog hired by MGM who then complains directly to ISPs then the ISP accuses the customer? Or does Comcast police all downloads without waiting for incident complaints from companies like MGM? If that's the case then unfortunately Comacst cutomers agreed to it on sign-up, as from Comcast's Terms of Service [comcast.net]: "Monitoring of Postings and Transmissions: Comcast shall have no obligation to monitor postings or transmissions made in connection with the Service. However, you acknowledge and agree that Comcast and its agents shall have the right to monitor any such postings and transmissions, including without limitation e-mail, newsgroups, chat, IP audio and video, and web space content, from time to time and to use and disclose them in accordance with Sections 4 and 5 of this Agreement, and as otherwise required by law or government request. " ... and from their privacy policy page "Comcast uses personally identifiable information collected on the Service as necessary to render the Service and to ... determine whether there are violations of any applicable policies and terms of service; " I guess that's standard for all ISPs Terms of Service, and we all agreed to it. Don't like it, use the other broadband carrier in your area, oh, they have the same terms, oh well.
    • What I want to know is in this case who initiated discovered this download incident and initiated the complaint? Was it some 3rd party P2P watchdog hired by MGM who then complains directly to ISPs then the ISP accuses the customer?

      More than likely it was someone MGM hired. Tracking bittorrent downloaders is pathetically easy. You can get the IP of everyone on the torrent, how much they're uploading, etc. They give the IPs to MGM's lawyers, who inform the ISP. The ISP isn't accusing anyone, it's MGM.
  • Very Happy (Score:3, Interesting)

    by Orbital Sander ( 237340 ) on Monday May 03, 2004 @11:24AM (#9040707) Homepage
    It appears that if a valid explanation is given, such as 'I don't know how to secure my access point and my neighbors run wild on my connection,' then both Comcast and MGM will be happy.

    IANAL, but there are laws about theft of service from cable companies. These were passed to prevent people from sharing their cable TV with their neighbours, but apply to their Internet service as well. Saying that you have an access point would be admitting to committing theft of service.
  • by Greyfox ( 87712 ) on Monday May 03, 2004 @11:37AM (#9040894) Homepage Journal
    I'm not one for violating copyrights, but the DMCA is being used in other areas to prevent much needed security discussions and crack down on whistleblowers. Moreover, pointing out that a company sucks these days invites a SLAPP lawsuit. Maybe we should go back to the days of bang-paths and store-and-forward. If there are enough overlapping wireless networks in your metro area, you'd never have to cross physical infrastructure and it'd be virtually untracable. Store and forward's also a lot more difficult for some corporation to take over. It's easy enough to configure a program to listen on only one interface, so setting up your machine to provide a service over wireless only is pretty straight forward. Just a thought...
  • DMCA (Score:3, Interesting)

    by Experiment 626 ( 698257 ) on Monday May 03, 2004 @11:39AM (#9040918)

    While I can see allegations of copyright infringement, if the user was in fact sharing a copyrighted movie, I'm a bit confused by the DMCA aspect. No encryption was being circumvented (it was a camera rip), nor was the copy made from a digital source of any kind, and it's not even clear that the user is the one who made originally made the rip of the movie, so I would think standard copyright law would cover the situation - it was a copyrighted movie, he was allegedly distributing it. What provision of the DMCA was supposedly being violated here?

  • Actually, all Microsoft requested, was for them to inform me, offering a file named Windows_Source.zip was likely illegal -- by forwarding the Microsoft's letter to me.

    But SpeakEasy.net -- the celebrated "geek friendly" (you can run servers) ISP -- shut me down -- without even checking, if MS' allegations were true (I removed the file the day before MS sent their letter to SpeakEasy)!

    Trouble was, I was on vacation, so it lasted for a week... They gave me credit for the whole week after I cleared it upon coming back, but I am still fuming.

  • by teamhasnoi ( 554944 ) <teamhasnoi AT yahoo DOT com> on Monday May 03, 2004 @12:07PM (#9041220) Journal
    I got served with a letter last month (for sharing something that only works with the company's hardware - yup, that will be pirated by 100 million 'on the internet')

    What I don't understand is why ISPs don't just toss the logs every 24-48 hours - they are sending out the letters to comply with the Safe Harbor provisions of the DMCA. If they deleted the logs as policy, they would be compliant with the provisions, and wouldn't be *able* to send out letters. IANACopyrightLawyer.

    Another thing - There is no 'open' advice on EFF or Chilling Effects as to what to do when you get a letter. In my case, the file may have been something I shared, but I truly don't recall having the file listed at the stated filesize.

    It would be nice to know what the hell to do, as sending a letter of any sort seems to open yourself up to a suit (which as we all know, I will win, because of resonable doubt and the fact that the justice system is fair and not based entirely on who has more money.)

    ugh.

  • Dear Comcast (Score:5, Informative)

    by nolife ( 233813 ) on Monday May 03, 2004 @12:58PM (#9041849) Homepage Journal
    I am not familiar with the referenced file. I searched my computer and did not find this file in my filesystem. I often get unsolicted links sent me via AIM, Email, web popups, and network popups. One of these links may have been clicked on.

    Signed
    Comcast user

    Lets be realistic here. There is NO mention of Comcast giving out ANY user information. I assume MGM contacted Comcast with a list of IP addresses, Comcast is tackling this from their own end. Big picture though... How is anyone realsitically supposed to know what is indside a file before downloading it? Is a file name and an IP address enough evidecse to assume you were knowingly contributing to copyright infringment? What if you got an email saying "New Microsoft Updates" and it happens to point to http://somesite.inv/xfiles.torrent (remember, many popular email clients do not directly show you the link and render html).

    Torrents provide an easy way for anyone to see the participating members. Of course the media companies have no easy way to see if you got the whole thing, 10kb of it or have been redistributing it at 100kB/sec for 10 days.
    Usenet seems to be more protected for the downloaders as the only place logs are kept are with the individual news server owners. Any attempt at a media company getting the download logs would be truely a fishing expedition. The point of all these questionable methods being used by the media companies is to scare people and do it with the cheapest and easiest method. If it really did come down to a court case involving money and damages, they would need more evidence then an IP address and possibly a filename to get money and prove a point. Detailed logs of your file transfers and possibly even packet captures, exact timestamps, the file in its entirety as transfered from YOUR computer only (you could have been pushing out bogus data etc) and probably much more. All of this is already possible with the cooperation of ISP's but the bang for the buck is not good. They want to protect their rights in a civil court but want it done cheaply with no effort involved. The result is campaign contributions, FUD, and cheesy attempts at laws. The DMCA and the one proposed allowing them to "hack" into your computer stand out the most.
  • by billybob ( 18401 ) on Monday May 03, 2004 @02:20PM (#9042850)
    First of all, this isn't new. I got one of these from Comcast back in September, which was 8 months ago.

    Second, it does not say you must submit an explanation and apology. You only have to submit something to them if you believe that the file was mistakenly identified.

    The only thing this is asking you to do is stop sharing the file. Which is what I did. Comcast is not trying to invade your privacy. And they are most definitely not doing this because they want to, it's because the copyright owner has used the DMCA to force Comcast to notify you of your infringement.

    I really wish the editors would look into the details of things like this before submitting a story. It's almost as if they want to post misleading information to make controversy amongst us users and start a heated debate. :P

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