Hassman writes "Ever wondered the reasoning behind the EU fining Microsoft and ordering them to sell a Media Player free version of Windows? Well now you can stop wondering. If you aren't up for the full read (it is 302 pages), check out the Reuters summary. Want more? Check out a quote from the summary: 'There is a huge switching cost to using a different operating system [as in not Windows],' he [a MS exec] wrote Gates. 'It is this switching cost that has given customers the patience to stick with Windows through all our mistakes, our buggy drivers, our high TCO, our lack of a sexy version at times...' Mmm...sexy indeed." Reader BrerBear writes "News.com is reporting that the European Union has released its report on Microsoft's conduct, to which Microsoft has pre-emptively responded. Inside are more classic examples of what one should never write in an internal memo: 'In short, without this exclusive franchise called the Windows API, we would have been dead a long time ago,' from Microsoft Sr. VP Bob Muglia."