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Microsoft Government The Courts News

EU Releases Microsoft Antitrust Report 612

Hassman writes "Ever wondered the reasoning behind the EU fining Microsoft and ordering them to sell a Media Player free version of Windows? Well now you can stop wondering. If you aren't up for the full read (it is 302 pages), check out the Reuters summary. Want more? Check out a quote from the summary: 'There is a huge switching cost to using a different operating system [as in not Windows],' he [a MS exec] wrote Gates. 'It is this switching cost that has given customers the patience to stick with Windows through all our mistakes, our buggy drivers, our high TCO, our lack of a sexy version at times...' Mmm...sexy indeed." Reader BrerBear writes "News.com is reporting that the European Union has released its report on Microsoft's conduct, to which Microsoft has pre-emptively responded. Inside are more classic examples of what one should never write in an internal memo: 'In short, without this exclusive franchise called the Windows API, we would have been dead a long time ago,' from Microsoft Sr. VP Bob Muglia."
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EU Releases Microsoft Antitrust Report

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  • by mr.capaneus ( 582891 ) on Friday April 23, 2004 @09:43AM (#8948983)
    It's nice to rely on the fact that most people have this installed.
    Kinda like how it's nice to rely on the fact that everyone uses Internet Explorer. How irritating.
  • by Anonymous Coward on Friday April 23, 2004 @09:52AM (#8949117)
    QuickTime also sucks donkey balls on Windows... it's slow as molasses, the browser plugin is buggy, and it constantly pops up that nag screen to "Go Pro!"
  • by JLyle ( 267134 ) on Friday April 23, 2004 @10:02AM (#8949237) Homepage
    "... our lack of a sexy version at times..." Mmm...sexy indeed.
    Actually, Contorer's memo cited Microsoft's lack of a sexy vision, not lack of a sexy version. Although that is a funny slip-up for Reuters to make. The News.com [com.com] story got the quote right.
  • by dAzED1 ( 33635 ) on Friday April 23, 2004 @10:06AM (#8949285) Journal
    no, there definately is a switching cost.
    I work at lockheed martin, and we have 3 gigantic 3090's that do nothing other than communicate with a mainframe 2000 miles away through intolerably antiquated modems. We *have* to keep using them though, because all the financials and invetory systems are on these beasts, and no one knows how to get it off.
    Granted, getting things off MS stuff is not nearly as hard, but 1) companies are still sensitive about old switchovers that they're still paying for, and 2) even with MS's stuff, there are costs - not the least of which is you have to have someplace to move everything to that can handle the load, which essentially means you need to double the hardware that you really need, because you have to move it on to *something*, and then what do you do with the old stuff?
    There are a lot of costs with switching. Its not a myth.
  • Re:Win32 API (Score:5, Informative)

    by kahei ( 466208 ) on Friday April 23, 2004 @10:16AM (#8949417) Homepage
    And really, MFC gets a bit of a bad rap. Sure, Document/View is horrible, but other parts of MFC are pretty well done

    As someone who spent many years with MFC and has (or had) a huge skill investment in it -- you're wrong. Almost every single class is riddled with special cases, exceptions, bizarre hacks put in to maintain compatibility with earlier bugs... it's a classic example of an underengineered design that has required the most brutal and tortuous maintenance to keep going. Why, surely only someone with no ability to judge the elegance and utility of a system could say what you said!

    the abomination that is .NET...

    I was right!

  • Re:Common Sense ... (Score:5, Informative)

    by RetroGeek ( 206522 ) on Friday April 23, 2004 @10:22AM (#8949510) Homepage
    OS/2 Warp, which was incredibly developer unfriendly

    The GUI API for OS/2 was almost the same as the one for Windows. IBM and Microsoft started developing OS/2 together. In fact, the very early GUI for OS/2 (1.0?) was almost visually and functionally identical to the one that Microsoft used with Windows 1, 2, and 3. The API was so close that IBM had a conversion system (called Mirror??) where the vendor had top make a few changes, then could re-compile for OS/2. Of course the extra CPU time required for the conversion was a huge performance hit (think 386/33, 8M RAM), so it really never became mainstream.

    What was developer unfriendly was the pricing of the NDK. Microsoft practically gave its NDK away, whereas IBM sold theres for big bucks (over $500 as I remember).
  • by NineNine ( 235196 ) on Friday April 23, 2004 @10:23AM (#8949531)
    Simple solution, fire a MSCE and hire a RHCE. And if your company doesn't have support now, why are you expecting it for free for Linux? In order for there to be cost here, you'd have to claim that Linux is MORE expensive to install and maintain, not just that it costs money to install and maintian.

    We're talking about SWITCHING cost. There is ALWAYS a cost to switching platforms/software, etc. You're talking about operating costs. Completely different.

    There's only a cost if that time exceeds the amount of time users waste dealing with typical MS problems like Outlook viruses and the like. I expect you might actually see a cost here, but for a large organization, it could probably be offset by the cost savings in maintenance.


    We don't spend any time with "typical MS problems like Outlook viruses and the like". We don't use Outlook for anything, and we have virus programs running. I'm not sure what problems that you are referring to. Our computers are zero maintenance, except when we have to do something like change the toner in the printer.
  • by Dolda2000 ( 759023 ) <fredrik@dolda200 0 . c om> on Friday April 23, 2004 @11:04AM (#8950074) Homepage
    You have to realize the difference between media playing software and file format. Yes, the Windows Media Player, Real's player and the Quicktime player use different formats, but that doesn't have to be the case.

    Take, for example, the open source "MPlayer" [mplayerhq.hu] (it states to be the media player for Linux, but AFAIK it compiles and runs on Windows as well) - it can play all three formats along with numerous others, and is in my experience much better optimized than any of those three individual players you mentioned. It doesn't have the clutter of WMP's interface as well, nor commercials or "upgrade noticies" etc...

    Of course, noone uses MPlayer (on Windows, that is) since Windows Media Player comes with Windows. Why would they take the time to switch, after all, especially when they're not even made aware of MPlayer's existance?

  • A worth reading (Score:5, Informative)

    by Oscaro ( 153645 ) on Friday April 23, 2004 @11:20AM (#8950255) Homepage
    Contains some sweet snippets like this:

    Microsoft states that more than 100 million copies of WMP 9 were downloaded in the ten months the software was available to the general public and specifies that these copies were downloaded by people who already had a version of Windows Media Player installed on their PCs. Microsoft concludes that these statistics rebuts the notion that consumers are unwilling to download a media player from the Internet if they already have one on their PC. But Microsoft states that the media player these users already [have] on their PC was WMP. This is important to note because Microsoft has implemented a mechanism in WMP by which WMP regularly looks for WMP upgrades on Microsoft's Web site (it 'phones home'), and in case it finds such an upgrade, prompts the user to download it. The users Microsoft refers to are thus likely to have been prompted to download WMP 9 (and repeatedly so if they chose not to do so at the first prompt).


    Downloading a WMP upgrade in a situation where Microsoft recommends to do so via a recurring screen prompt is different from a situation where third party media player vendors whose players are not automatically present on each newly bought Windows PC have no possibility to prompt users to download their media player onto the PC for the first time. Only once the initial obstacle of the first download has been overcome will they also be able to rely on mechanisms which allow them to use screen prompts to offer the user downloads of upgrades.

  • Re:Actually... (Score:3, Informative)

    by nelsonal ( 549144 ) on Friday April 23, 2004 @11:25AM (#8950317) Journal
    That is precicly what this is about, everyone realizes that switching costs are high in software, and standardization is really nice for everyone involved. Having control of the standards is a very valuable thing, as you can collect some value from uses (as long as the value is lower than switching costs). The issue is whether MS used their Windows monopoly to extend standards they contol to other markets (in this case media players). That is illegal.
  • 100% lie (Score:3, Informative)

    by bonch ( 38532 ) on Friday April 23, 2004 @11:25AM (#8950329)
    Oh, wait. WMV is a locked MS format and they won't let anyone tap into it.

    Wow, I guess Winamp uses magic powers to play WMV/WMA files.
  • by sir_cello ( 634395 ) on Friday April 23, 2004 @11:39AM (#8950513)

    You have a key point there.

    While the US is a federation of states, its citizens largely see themselves (in front of the rest of the world) as being US in identity - whatever state they come from is less important.

    On the other hand, the EU is also a federation of states (in a slightly weaker way), but its citizens see themselves distinctly as having national identities and would represent themselves by their nationality rather than being of the EU.

    Anyway, this is just tangential :-).
  • by ProfitElijah ( 144514 ) <elijah@atheist.com> on Friday April 23, 2004 @11:45AM (#8950589) Homepage
    The european way is to try to cooperate, because we have to. The american way is "are you with us, or are you against us?". And it rubs the whole of EU the wrong way.

    And this is so at many levels. For example, here in Tokyo I meet new French, Germans, Americans, Swedish, Canadians, Australians etc weekly. And here is the principle difference between Americans and people of every other nationality: Americans will say, "I'm going to the cinema. Do you want to come?" while everyone else will say, "How about the cinema?"

    The Americans I meet in Tokyo are, by definition, atypical: they've got passports [gyford.com]. But they share with their politicians a sense of certainty and rectitude which most other peoples (barring, in my experience, Jewish Israelis) don't have. Personally, I find the vitality and self-centred certainty sometimes quite attractive, but it sure as hell rubs most people the wrong way.

  • Re:100% lie (Score:3, Informative)

    by hyphz ( 179185 ) * on Friday April 23, 2004 @12:38PM (#8951301)
    AFAIK Winamp just invokes the Media Player DLL..
  • by francium de neobie ( 590783 ) on Friday April 23, 2004 @12:40PM (#8951326)
    Not exactly

    Despite the fact that Windows is more prone to things like viruses and malwares (which'd not be the case if it's not the dominant OS), its API is a pain in the ass to use compared to POSIX. Their Platform SDK documentation in MSDN isn't very useful either. Yes MSDN is big, but that's just because it includes a lot of useless information that you don't want. The Win32 APIs themselves look ugly compared to POSIX's. Say, for example, I want to do an mmap.

    In Linux, it is:

    void * mmap(void *start, size_t length, int prot , int flags, int fd, off_t offset);

    Simple, elegant.

    In Windows, the function calls stink just from the look of it. /* first */
    HANDLE CreateFileMapping(
    HANDLE hFile,
    LPSECURITY_ATTRIBUTES lpAttributes,
    DWORD flProtect,
    DWORD dwMaximumSizeHigh,
    DWORD dwMaximumSizeLow,
    LPCTSTR lpName
    ); /* then */
    LPVOID MapViewOfFile(
    HANDLE hFileMappingObject,
    DWORD dwDesiredAccess,
    DWORD dwFileOffsetHigh,
    DWORD dwFileOffsetLow,
    SIZE_T dwNumberOfBytesToMap
    );

    You see... I just want a pointer where I can access it as a file. In Windows I need to write more code, memorize more parameters and (just one in this example) data types just to do simple file mapping. In POSIX it's a breeze.
  • by hyphz ( 179185 ) * on Friday April 23, 2004 @12:46PM (#8951398)
    By unbundling Media Player, users are *forced* to "care", because they'll have to manually install software to play media files with. If they "don't care", they'll never get to play anything.

    It's true that markets aren't fair. But they *are* supposed to be "free markets". A market in which any new entrant has no chance of getting a foothold, and the factors causing that are 100% predictable/static, is not free. And non-free markets are very bad, because they screw up the core ideas of capitalism. Maybe not everyone can have a share of the money/market, but everyone should have a *chance* of doing so, not be frozen out by 100% predictable/static factors. Capitalism depends on some chaos and instability in the system.

    MS is singled out for two reasons. First, because Windows is a monopoly. And second, because Windows maintains its monopoly, not by being good, by just being a monopoly. Windows has a monopoly because it supports a wide range of hardware, right? Nope, it's the other way round, Windows is a monopoly because hardware devices support *it*.

  • by Minna Kirai ( 624281 ) on Friday April 23, 2004 @01:12PM (#8951706)
    I am one (although I find the term "Brit" offensive, so please stop using it - the word is Briton, plural British)

    It's an abbreviation, live with it. Dropping off the end of a word is a sign of laziness, not hate.
  • by txtracer ( 191320 ) on Friday April 23, 2004 @03:35PM (#8953218) Homepage
    Or to sum it up briefly, the US would like to continue to be the world's only superpower.

    Not only would we *like* to remain the world's only superpower, it is the avowed policy of our government to ENSURE that that remains the case.

    I don't like what my country is becoming. I hope the people will wake up soon and see that it's foolish for us to elect governments that have these ultranationalist (we're #1 and by all that's holy we'll never be threatened again!), evangelical (the world will be saved by democracy NOW!) messianic (the United States has an obligation to bring freedom and democracy to the world!) policies.
  • by sorbits ( 516598 ) on Saturday April 24, 2004 @02:52AM (#8957558) Homepage

    Unfortunately I am not able to find a link, but during the US trial against Microsoft, an engineer from Apple did state that Microsoft deliberately had some of the APIs crash (randomly?) when it detected that the calling application was the Quicktime player.

    Similarly the file explorer would not show search results when the file type was Real Audio -- although Microsoft was quick to say that this was just a bug which they had fixed.

    I would be happy if someone could add links to articles mentioning the two incidents (searching for microsoft, trial, real, quicktime etc. doesn't tighten the net).

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