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Privacy Technology

U.S. Postal Service To Develop 'Intelligent Mail' 345

securitas writes "The President's Commission on the U.S. Postal Service's final report (PDF) has recommended that the USPS and the Department of Homeland Security develop sender identification technology for all U.S. mail. The commission said Intelligent Mail could bolster security and let consumers track the progress of all mail they send, which has been a top consumer demand in surveys. The report released July 31 reads, "Each piece of Intelligent Mail will carry a unique, machine-readable barcode (or other indicia) that will identify, at a minimum, the sender, the destination, and the class of mail... Intelligent Mail will allow the real-time tracking of individual mail pieces." Privacy advocates like the EFF and Center for Democracy & Technology are understandably concerned. The Final Recommendations are available in PDF format. More at Direct Marketers News and pro-privacy/civil liberties magazine Counterpunch." Jamie adds: This confuses me, because I read a news story in late 2001 which matter-of-factly explained that authorities would be contacting recipients of letters which went through a particular post office around the same time as an anthrax envelope. The implication, which I haven't seen any discussion of then or since, is that records are kept of every letter's travels through every post office. Anyone know anything about that? Update: mec does.
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U.S. Postal Service To Develop 'Intelligent Mail'

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  • by BobTheLawyer ( 692026 ) on Friday August 08, 2003 @11:32AM (#6645579)
    "This confuses me, because I read a news story in late 2001 which matter-of-factly explained that authorities would be contacting recipients of letters which went through a particular post office around the same time as an anthrax envelope. The implication, which I haven't seen any discussion of then or since, is that records are kept of every letter's travels through every post office. Anyone know anything about that?"

    how would this be possible? I assumed they were expecting recipients to get in touch with them.
  • by capt.Hij ( 318203 ) on Friday August 08, 2003 @11:35AM (#6645639) Homepage Journal
    I didn't realize that I have a right to send anonymous mail. The practical aspects are the killer for me. If I can't just drop a letter in a mail bin then the US postal service is too restrictive for me to use. I'm not going to go to the post office, stand in line, get ID'ed just to send a letter. I can pay my bills on-line. This seems like a great way to put the USPS out of business.

  • by Dutchmaan ( 442553 ) on Friday August 08, 2003 @11:36AM (#6645649) Homepage
    The more tracking information we allow to be used, the technological conveniences we embrace, the greater the need to keep watch to make sure they are not abused. Technology is a good thing, but like fire, it must be carefully watched.

    If we turn lazy and complacent, the price will be our own freedom.
  • by BigGar' ( 411008 ) on Friday August 08, 2003 @11:36AM (#6645652) Homepage
    I don't think it's very likely that right now every peice of mail is tracked. Each post office, however would know who itdelivers mail to and it wouldn't be very difficult to notify those individuals of the anthrax. On the other had if someone passing through mailed a letter, that passed through the post office in question, back home, I doubt that either of them would have been notified of the anthrax threat.
  • by Lord_Slepnir ( 585350 ) on Friday August 08, 2003 @11:36AM (#6645661) Journal
    The problem isn't stupid PO Employees, its the fact that PO employees are so bound down by beurocratic rules and regulations that they can't do anything outside of exactly what they're supposted to do. It's not stupid employees per se, it's stupid people at the top making the rules
  • Re:UK mail (Score:5, Insightful)

    by dotwaffle ( 610149 ) <slashdot@nOsPam.walster.org> on Friday August 08, 2003 @11:37AM (#6645677) Homepage
    Americans often get "scared" by things like this, as they're unconstitutional and whatever, but is it really worth getting worried about? Check your email with telnet next time you are expecting mail. You notice there will be a recipient address, a postors address, and all the servers is has passed through... Sound familiar? And yes, British post is registered to the point that you can track a piece of mail as it gets lost (sorry... gets delivered). Well, business/franked mail anyway. Obviously most mail can't be traced to the source, just the first Post Office it passes through...
  • 13 unions (Score:2, Insightful)

    by jonnyfivealive ( 611482 ) <skinnyjonsperformance@@@yahoo...com> on Friday August 08, 2003 @11:41AM (#6645725) Homepage Journal
    among other things, the existence of 13 unions in my dads location in tulsa, ok, plays a major roll. dont get me wrong, his has helped him out a lot, im jsut saying that that kind of situation will be prone to conflict, inefficiencies, and slothful reactions to situations.

    management is also a serious problem. he was telling me that when a circumstance that requires a manager comes up, they all hide. when its over, they come out. ridiculous.
  • by CBNobi ( 141146 ) on Friday August 08, 2003 @11:45AM (#6645811)
    My initial reaction to reading this was, 'so what?' After all, UPS and FedEx do this to their packages, and it's particularly useful for online purchases.

    From page xvii of the report:
    "Intelligent Mail could allow the Postal Service to permit mail-tracking and other in-demand services via a robust website..."

    So it seems like they're going the UPS/FedEx route, and making it a useful tool for users of the postal system.

    However, later on in the report (pp. 147-148):
    "Intelligent Mail's Security Applications Should be Aggressively Pursued" ...
    "Requiring all mail to identify its sender would likely have a negligible impact on most users...[they] would consider such a requirement a relatively modest concession to ensure their safety"

    They're using the same flawed argument that they used in many post-9/11 dealings, including the Patriot Act. Great.
  • "consumer demand" (Score:3, Insightful)

    by Black Parrot ( 19622 ) on Friday August 08, 2003 @11:47AM (#6645838)


    Of course, when they say "consumer demand" they're really talking about businesses' demands, but calling it "consumer demand" makes it look less like a privacy issue.

  • Re:RFID (Score:3, Insightful)

    by mekkab ( 133181 ) on Friday August 08, 2003 @11:49AM (#6645866) Homepage Journal
    too expensive. Barcode on the stamps. Its cheaper and they already have that hardware infrastructure in place.
  • by Jerk City Troll ( 661616 ) on Friday August 08, 2003 @11:52AM (#6645903) Homepage

    Let's look at a certain detail and some historical fact:

    The information meant to be encoded isn't anything that is not already available on the front of the envelope.

    The USPS has a history of telling the government to go fuck itself when the government says "we want to do <some privacy violating activity>". For example, the Postal Service said "no" strongly to the government's request to inspect packages and have the USPS engage in TIPS. (Anyone care to fill int the details here?)

    Yes, there's plenty of ways this system could be abused. But when it comes to the USPS, I would say not likely.

  • by Crazieeman ( 610662 ) on Friday August 08, 2003 @11:52AM (#6645904) Journal
    The biggest problem with mail arriving late lies with people unable to write, unable to address, and unable to even stamp mailpieces properly.

    How the badly addressed mail process works in short:

    Mail is brought to the General Mail Facility, where it is run through machines that attempt to read the addresses. The software isn't perfect, quite a few aren't readable to it. The digital image is sent to various Remote Encoding Sites in which people (like me) try to decipher the addresses and input them properly. The information is sent back to the GMF, barcode is printed on, and the piece goes its way. If we cannot decipher it, the image gets rejected, and the mailpiece goes to manual sorting.

    Why it takes so long sometimes

    A tremendous amount of people do not know how to address. They do not include directionals. They do not include street suffixes. Transposition of zip codes, or downright incorrect ones in contrast to the city destination. If you want your mail to get somewhere fast, place a Zip+4 and make sure it is correct. That is the first number we look at.

    Directionals and suffixes are important. An especially frustrating case is the Kansas City metro area. Where there can be a 31st Street, Place, Avenue, Road, Circle, Court, Terrace. On top of that, North/South/East/West.

    Abbreviation of streets and cities is another frustrating issue. I work in Wichita, KS. We receive images from facilities in Kansas, Nebraska, South Dakota, North Dakota, Minnesota, Illinois, Wisconsin, Iowa, Missouri, and New York. Some street in Minneapolis with a long name that is routinely abbreviated by residents is foreign to those 800 miles away. Please write the street in full.

    Zip Codes. These are very important. The computers read these first. We read these first. An irritating tendancy for people in the northeast is to drop off the 0 in their 5 digit zips. This is especially true in Connecticut. Ever wonder why sometimes it really takes 7-9 days for something to go across town? Because its getting sent to Kansas City and run through the system before it gets straightened out and sent back.

    Lastly, bad handwriting. Try to be careful about 5 and S, Zero and O, and 9 and 4.
  • Sigh... (Score:4, Insightful)

    by Kaa ( 21510 ) on Friday August 08, 2003 @12:00PM (#6646008) Homepage
    The Washington Post article contains this gem:

    The Postal Service estimates that it delivers about 670 million pieces of mail to more than 138 million addresses daily, leading to concerns among law enforcement and government officials that it is too easy to use the system for criminal or terrorist activity.

    Boggle.

    I am waiting for the moment when it occurs to these people that it's too easy to use the USA road system for criminal or terrorist activity. Or just sidewalks, for that matter.

    Thank god that they don't have any idea that computer networks exist. If they are that apprehensive about a postal system, just imagine the hysterics they'll have when they discover the Internet...
  • Re:RFID (Score:3, Insightful)

    by Greedo ( 304385 ) on Friday August 08, 2003 @12:04PM (#6646082) Homepage Journal
    How are you going to barcode a stamp so that identifies the sender? That would imply that you would have to register yourself on some system, and then buy stamps at the post office or a location that can print the unique barcode for you on the stamps you purchase.

    That would mean no more stamps from a vending machine, and probably no more stamps from the convenience store (since the barcode-printing setup would probably be too expensive/cumbersome to install).

    Also, if there is indeed some kind of identification database for all users, then you are putting your trust in the person checking ID. What if Joe AlQueda Sleeper works at the USPS, or the convenience store that does have a system? He could use fake IDs to generate stamps, or circumvent the trust in other ways.

    Finally, what about international mail destined for the US? I'm Canadian ... will I no longer be able to send mail to the States without registering? Or is international mail exempt (another security hole)?

    My opinion: if this is voluntary, it will fail because no one will want the hassle (or the cost will go up too much). If it is mandatory, it will fail miserably for the same reasons.

    Time to buy stock in UPS or Fedex. :)
  • by B'Trey ( 111263 ) on Friday August 08, 2003 @12:04PM (#6646085)
    UPS and FedEx et al are usually used to ship items of size and/or value. Regular letter mail is a horse of a different color.

    Exactly how is this going to work? No more corner mail boxes? You now have to go to the post office and present an ID to mail a letter? Or you have to present an ID to get stamps encoded with a particular bar code? No more stamp machines, and it's illegal to loan a stamp to your neighbor?

    I routinely mail envelopes with no return address. If I do this in the future, am I going to be a criminal?
  • by missing000 ( 602285 ) on Friday August 08, 2003 @12:10PM (#6646157)
    Being able to send an anonymous letter is NOT an essential liberty.

    I think Ben would dissagree with you. [pbs.org]
  • by Anonymous Coward on Friday August 08, 2003 @12:18PM (#6646257)
    Package-shipping services are a different matter than letter post. The logistics are totally different. (I can't just slap an "I paid for shipment" sticker on my package and leave it on my doorstep for the FedEx guy.)

    At best you can expect such a system to raise first-class postage rates dramatically.

    Currently we can send mail anonymously, and we would presumably lose that ability. Is that a good thing or a bad thing? Certainly anonymous mail can be abused. The concensus seems to be that anonymous communication is more beneficial than harmful to society. Is it good, then, to give up yet another medium for anonymous communication?

    Then again, mail isn't purely a medium of communication. It can be used to communicate, but it also can be used to transport physical goods... or as a means of attack (letter bombs, biological agents, etc.).

    Even with sender identification, I suppose someone could (unless it were deemed illegal) set up an "anonymous message relay" service. Then again, as they would be deliberately circumventing source identification for mail they sent, they might take on liability for what gets sent. The service would thus have to exert a certain amount of control over what they send; at a minimum, they'd want to make sure it was just communication (and not anthrax). Of cousre, now that they're examining what they're sending, they take on more liability, and so they might have to filter out harmful/illegal content, shooting the whole purpose of the system in the foot...
  • by pair-a-noyd ( 594371 ) on Friday August 08, 2003 @12:19PM (#6646273)
    to send a letter to a friend?
    Or to subscribe to a "subversive" newsletter?

    Everything going to your house will be machine readable which
    means that machines WILL read who gets what and store that information in a database.

    Admiral P0intyhead is having wet dreams over this. TIA dead?? Think again.

    They just keep throwing all these schemes out, like trolling.
    They see who squeals, how many squeal and how loud.
    After awhile people get numb to all the numbskull schemes and
    they just begin to ignore them. That's when they quietly implement them..

    Watch for some doubleplusgood input on this idea from Professor Warwick..
  • by Latent IT ( 121513 ) on Friday August 08, 2003 @12:21PM (#6646291)
    Third, where does this notion that postal rates are high come from? First class postage was raised to 13 cents in 1975. It's roughly tripled in about 30 years. Do you know what cars cost in 1975? Besides, it's 37 cents!

    EXACTLY. You hit the nail on the head.

    Seriously, look at it this way - I need you to take these pieces of paper, deliver them across the country, in less than a week, to Upper Moosejaw, Montana. My uncle Steve's house.

    He lives at the end of a dirt road, somewhere. I think. Past the shell station, on the left?

    So, yeah. To do this, I'll give you $.37.

    Hey, I consider that a deal. =)
  • by dogfart ( 601976 ) on Friday August 08, 2003 @12:26PM (#6646388) Homepage Journal
    This sounds like the making of a FAQ. Seriously. Should be posted in post offices and on mail boxes. Should be printed on the back of sheets of stamps.

    What about kiosks at post ofices where you can enter an address and it either asks for clarification (did you mean Main Street or Main Boulevard? Is is South Main Street or North Main Street) or gives you the zip+5

  • by 73939133 ( 676561 ) on Friday August 08, 2003 @12:53PM (#6646754)
    If 300+ million people can't address mail "correctly", then perhaps there is something wrong with the address system or the way the addresses are processed.

    For example, the US postal office has access to lists of people and their addresses--if someone writes "1234 31st Street" instead of "1234 31st Avenue", then that should be easy to correct since there is unlikely to be a "Peter Clark" living at both places.

    Maybe the US postal system should advise cities to change street names, or maybe it should introduce something more mnemonic and redundant than ZIP codes. Using a meaningless nine digit sequence of numbers to help route mail has to be one of the more stupid decisions; even phone numbers have mnemonics, and at least with phone numbers, you get immediate feedback when you transpose two digits.

    It's easy to blame the user, but the postal system has to work for customers, not the other way around. People do transpose digits, they do write "5" and "S" indistinguishably, and that just isn't going to change.

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