ISP's Slapping Techs For Lending A Hand 331
Mike writes "Broadband Reports is running a story about how several large ISP's have reprimanded, even fired techs who offer support in BBR's forums in their free time. BellSouth is the latest ISP to forbid any official tech support representation. Instead of sculpting PR guidelines for techs to follow, they're
scaring them into submission."
In related news (*wink*) (Score:5, Funny)
Bandwidth costs money... (Score:3, Funny)
Re:Truly horrible (Score:4, Funny)
Of course they should be fired.
Can't have serviceminded employees. That would be good for company reputation.
Re:In related news (*wink*) (Score:2, Funny)
Re:There saving company time and money (Score:5, Funny)
Re:Sounds about right to me (Score:1, Funny)
I would have commented on it, but company policy prohibits that on a public forum...
Re:Its the correct move. (Score:3, Funny)
I think it has to do with the goatse.cx guy.
Re:Not surprising. (Score:5, Funny)
Re:Truly horrible (Score:2, Funny)
> every morning.
Jeez, I knew Microsoft was bad, but _every morning_? I had no idea
they sacrificed babies in the parking lot so _often_!