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Borders Nixes Face Recognition 239

jeffy124 writes "Due to recent criticisms surrounding their implementation of face-recognition technology to watch known shoplifters, Borders Bookstores is suspending the approach. This doesn't mean it's gone for good, it may return in the future. They want to resolve the issues brought up by privacy and human-rights activists."
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Borders Nixes Face Recognition

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  • May I just say, one private bookstore maintaining their own database of shoplifters shutting down is no doubt a victory for the privacy cause; it is a small victory. What if say, Borders got togeather and shared the system and database with, say, B&N. And they, in turn, shared with say another chain, say Walmart.

    Well, it quickly becomes apparant where I'm going with this, you would have a very large database with lots of camaras that would be able to identify someone very quickly almost anywhere. Now, lets say some of these camaras are mouted by checkouts, they can place a face, to a name, and address, and credit card, and from there they have a full profile on you.

    Applications: Hmm, who in my store right now is know for not paying off thier bills, who here talks a long time and doesn't buy anything? I won't help them. Who here is a real sucker for a sale and will buy whatever I tell him to? What does this guy want/ need / like / already have? Well, I won't serve person A and I'll give the slick Willy approch to person B.

    Now let's say an institution already had lots of cameras set up to do this very thing, and they were already in the intial phases of it. That would be a very down right terrifing thought. Well, don't look now but it is, the British Government and many many other institutions.
    What additional technology does my fear take to impliment? None.

    Do you trust the governments of the world not to share this information or use it properly for your good? Neither do I.

    There is only one solution, the cameras and system must be disabled. Each and every single last one of them. Write anyone who will listen, do your part, get them down before Jim and Borders that you've never walked into before says "Hello, Mr. Nobody, Good to see you today, may I show you the new copy of Wired and the new Playboy that you buy every month?"
  • by Perianwyr Stormcrow ( 157913 ) on Monday August 27, 2001 @09:42PM (#2223852) Homepage
    Seems to me that such outcries without significant punishment or legal censure against future attempts are just signals to companies to keep this stuff in the back room.

    It isn't too farfetched an idea- pretty much all of any large company's head staff would agree with such a plan, if it made their cost ratings better. A system such as this could be implemented without the knowledge of the store's staff (loss prevention in most large stores works as a hermetically sealed subsection of the store, so that all employees can be monitored freely) and if it made a difference, well, that would be one more reason for it to stay, and stay hidden.
  • by darkPHi3er ( 215047 ) on Monday August 27, 2001 @09:43PM (#2223855) Homepage
    one of the interesting clashes brewing between the EU and the USA is the ongoing "ratcheting up" of intrusive and obtrusive "ubquitious surveillance" in the UK...

    the British people, after decades of things going "BOOM!" in the middle of London and other cities, have choosen to turn over many of their privacy rights (which are far fewer to start with in the UK than the USA, NO Bill of Rights in Limey Land)

    here's a link (from last august, was also covered on /. as i recall) to a Salon dot com article on email surveillance of Americans in the UK ....

    http://www.salon.com/tech/feature/2000/08/23/bri ti sh_carnivore/

    the recent tussle in Florida (WHY is it ***ALWAYS*** Florida????) over the use of face/rec is just the start of the argument over what s/f maven Bruce Sterling calls "perpetual surveillance", where any time we are in public, we are "on camera"..

    those who support it argue that "personal crimes" mugging, robbery, rape, etc will be drastically reduced and more criminals will be caught and imprisoned and that living in a "fish bowl" is a small price to pay for the additional safety...the Brits seems to have bought this argument hook, line and sinker

    if some organization(s) don't emerge to make sure that our "analog" privacy protections are transferred by law and statute to the digital world, which, so far, by and large they have not....our digital lives will become simple currency for the governments and corporations to trade in (Terry Gilliam, Prophet)

    the corporations and their proxies, RIAA, MPAA, BSA, et al have their plans for our data, and so far, the US and European governments have either gone along with the corporations or just stood on the sidelines

    The Bill of Rights needs to be attached to our digital identities, realms, behaviours ASAP, now's the time to support the EFF, or don't be surprised iff keyboard sniffers are built into OSs in the next decade...

    We're all in it together...
  • Re:privacy? (Score:3, Interesting)

    by Sarcasmooo! ( 267601 ) on Monday August 27, 2001 @11:22PM (#2224079)
    IMO, the question is whether or not a corporation can be trusted with today's technology. My answer is no, and if they'd like to use video cameras the information gathered and the tapes made should be restricted to law enforcement only; meaning they would be destroyed if there were no criminal investigation involved. Consider the issue of ad-cookies, that are basically worm viruses that track and profile people without their permission. If Borders or any other business is allowed to dictate the use (and abuse) of it's surveillance system, and with face recongnition software no less, what you'll soon see are complete profiles of everyone based on their race, sex, hair color, and what they read. After that, how far does it go? Slashdot has done stories on people who've been turned down on loans for missing a $50 bill from a CD-by-mail scam when they were 18 years old. Information brokers will make the demographic profiles from places like Brokers available to anyone who has money.

    When so many people are taking sides against consumers, how far are we from seeing people refused insurance, turned down by adoption clinics, and fired from their jobs for reading something that made them look bad? It isn't a question of private property, it's a question of ethical business and the theft of consumers' rights.

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