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Google's Streetview Seen As Culturally Insensitive In Japan
Posted by
timothy
on Sun Aug 10, 2008 01:42 AM
from the so-don't-look dept.
from the so-don't-look dept.
Jim O'Connell writes "Global Voices has a translation of an excellent open letter to Google by Osamu Higuchi, explaining that Street view is too invasive for Japanese traditional values when used in residential areas.
Having lived here for ten years, most recently in an older residential area, I can attest to its accuracy — Living in such close proximity to your neighbors, it becomes necessary to 'not look' at everything that you might be able see from a place such as the street, where you may have a legal right to be. The cultural boundaries are simply different than those of the US."
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Same here. (Score:5, Insightful)
The cultural boundaries are simply different than those of the US.
It's that way here in the U.S. too. It is impolite to take photos in people's windows. Google just doesn't care.
Re: (Score:3, Insightful)
Re:Same here. (Score:4, Interesting)
There, like here, they'd have to come on to private property to take pictures with any effect. If I see a Google truck/car/van then you can pretty much rest assured that they've violated the law so much that they are going to have issues. (It is not a simple matter of turning around, they can take pictures of anything they can see from the legal road all that they want and I won't mind a bit but they'll never actually make it here.)
Culture vs. law.... If it isn't illegal than that culture should have passed laws to protect itself or should enlist the government's aide in ensuring their values are maintained. If that means enacting laws to restrict this in the future and even retroactively have the practiced banned then they should do so.
Not all cultures are the same and, really, they don't need to be. If they were then where would be the culture?
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Not all cultures are the same (Score:4, Interesting)
Well maybe that's not the culture to do that in Japan
Seriously, in most countries there are plenty of unwritten rules.
In Japan I believe you're not supposed to eat while walking about on the street.
And in most (all?) countries, I believe it's the unwritten rule that you are supposed to face the doorway in an elevator, not put your back to the doorway and smile at everyone
If you're an alien from another world (or an observant human) you'll see plenty of interesting unwritten rules.
Nobody writes all of them down.
It should not be illegal to break those rules once in a while, but if you keep doing that, you're being an asshole.
It's not illegal to be an asshole in most countries. Do we make it illegal to be an asshole?
I don't think that's such a good idea. I'm sure most of us have been assholes a few times in our lives.
To me, a country with a high proportion of persistent and unrepentant assholes shows a failure of society/culture, to outlaw "behaving like an asshole" is not addressing the real problem - many will remain assholes and just behave "almost but not quite an asshole" in legal terms.
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Re:Same here. (Score:5, Insightful)
Culture vs. law.... If it isn't illegal than that culture should have passed laws to protect itself
Not all countries are like America. Some other countries don't make a habit of sueing each other, but would prefer more civilized approaches. Like, for instance writing a letter [globalvoicesonline.org] and asking them to respect local culture.
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Re:Same here. (Score:4, Interesting)
The issue is something that anyone, anywhere, regardless of "culture," understands: There exist places where the line between "public" and "private" are slightly blurred - in the states, this might be a row of adjoining, unfenced backyards, or maybe an apartment common area, etc. Anyhow it's not a matter of "culture", it's a matter of geography and population density. Put Americans or Europeans in high density, tiny houses with tiny streets, and see what happens (my guess, the same).
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Re:Same here. (Score:5, Interesting)
My guess, very different. Put Americans and/or Europeans in a similar situation and I can guarantee the murder rate will go way up ("Hey! Stop looking at my wife, asshole!") Whether or not the Japanese like their lifestyle, or whether they simply accept it, is nothing I can comment upon. That they have adapted to it in ways that would be utterly foreign to most Westerners and Europeans is pretty obvious.
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Re:Same here. (Score:5, Interesting)
You do understand that our nation is so completely and totally fucked up right now because of people like you demanding that the government "should do something about that". Our society has given up all of its responsibility and demand that someone else (government) take care of them in all aspects of their life. So as long as you will stand there and say government should do something...you have no right to bitch when government does things you don't like. Government was supposed to have limited power and we fucked it up severely.
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Re:Same here. (Score:4, Interesting)
And it applies to many other places in the world too.
Maybe time for Google to be a bit more careful about what they look at.
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Re:Same here. (Score:4, Insightful)
We recently got Street View in Australia and I honestly cant see what the privacy fuss is about.
My house is on it. It looks pretty good.
Nothing invading my privacy at all.
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Re:Same here. (Score:5, Insightful)
I am continually amazed by the fact that so many people fail to see a significant difference between any individual (you, me, a cop) taking photos or video in a public place, and a company like Google taking photos across cities and permanently posting those photos on a publicly available website.
There is a reasonable expectation that individuals, even police, are not going to be driving around entire cities continually taking photos and posting them permanently online. Our current laws and behavior are based on that expectation.
The fact is, Google's Street View is doing something very different than what you are talking about, and on a much larger scale. While it may not be illegal (and who knows, state laws probably vary as to whether it is or not), it's certainly novel and unexpected, and it's not at all unreasonable for people to wonder if it's appropriate.
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Re:Same here. (Score:5, Interesting)
What this really reminds us of is that meatspace is fundamentally different from cyberspace. On the net, we've evolved the ROBOTS.TXT for just this problem, and everybody agrees that websites aren't private by default, unless the owners explicitly say so. Google is a net company, and views the world as if it was an extension of the internet.
But the real world is not like the net, and in the real world the ROBOTS.TXT convention is inverted: the onus is not on the people to inform Google which data is out of bounds, instead the onus is on Google to ask every possible person which data is public. As a result, Google's company culture is fundamentally ill suited for meatspace information gathering.
The streetview example is only one of a long line of self inflicted troubles Google has brought upon itself. Here are some other examples:
When Google started scanning books and offering them online, it was behaving like a net company, assuming that if it went to a library, everything was available to them unless specifically prohibited, just like on a website. But the real world doesn't work like the web, and Google got sued by publishers. The correct approach was to ask the publishers for permission, for each and every book.
When Google started offering news stories written by others online, it was behaving like a net company, assuming that if it's on somebody's website, they can use it unless the ROBOTS.TXT says otherwise. But in the real world, those websites were only licensed to display syndicated news stories from the big organizations (Reuters, AP, AFP,...), and Google got rightly sued. The correct approach was for Google to license the material from Reuters, AP, AFP etc. themselves, before showing the material to their users.
When Google stated that Gmail wouldn't necessarily delete peoples' emails even if they shut their accounts, they got in trouble. In the real world, emails are considered private by most people, and just because they use Google's service doesn't mean they want Google to keep everything.
These examples show that Google's netroots are both an advantage (when competing in net technologies) and also a disadvantage (when trying to enter markets where the internet rules don't map well to reality). The world is more complex than what Google's management thinks.
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You conveniently ommitting... (Score:5, Insightful)
The fact that Google won those suits, for the most part.
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Re:You conveniently ommitting... (Score:5, Informative)
There, I fixed it for ya.
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Re:Same here. (Score:5, Funny)
On the net, we've evolved the ROBOTS.TXT for just this problem
I've found that the CURTAINS.TXT convention works pretty well in meatspace.
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Re:Same here. (Score:4, Funny)
I've found that the CURTAINS.TXT convention works pretty well in meatspace.
Meat curtains, eh?
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Re:Same here. (Score:4, Insightful)
And in the real world, we evolved curtains.
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Re:Same here. (Score:5, Insightful)
Exactly. A total bullshit statement, pardon my french. It is not that Google does not care either. It is a pervasive campaign by government and corporations to remove all expectations of privacy from anywhere EXCEPT private property that is literally 100% covered from view. Google is not supposed to "be evil". Yeah right. I'll believe that when they stop keeping logs well past 12 months. I don't mean to bash specifically on Google or anything, but they don't seem to have a stellar track record with respect to consumer's rights and expectations of privacy.
That kind of behavior is not remotely consistent with our cultural values. Our cultural values are diverse as well, as we are a nation of immigrants. I don't know a single person that is comfortable being on a security camera while in their backyard or even in the front yard. It's just not acceptable.
Obviously where the US and Japan differ, is that the Japanese still strongly fight for their expectations of privacy or "cultural values" while in the US there is a sense of apathy and hopelessness. Those that would dare to speak up and passionately fight for anonymity, privacy, and just plain decent respect for other people's boundaries get labeled as subversive, unpatriotic, fanatical, and paranoid.
For the RECORD, I would have to say that AMERICAN VALUES (which anybody can have regardless of nationality, race, gender, etc.) is STRONGLY supportive of both privacy and anonymity. We like to to be free, and do exactly what we want when we want it, within reason of course. We don't believe that we should have to walk around in public or private identifying ourselves to anyone that asks, especially when we are just minding our own business. If someone is watching us, then we want to know who it is. There is a lot more too it, but it is not even remotely close to how I personally feel.
I guess I just resent the implication since it makes it sound like we are a totalitarian fascist country devoid of any of the freedoms we once cherished, fought, and died to protect. I guess I resent more that maybe, it is in fact, a correct assessment and that we ended up exporting all of our freedom and democracy while losing it all.
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The land of the free (as in beer). (Score:5, Informative)
Being an American who originally came from Europe, I "STRONGLY" disagree.
Here in the US, people never ask permission before taking a picture that you might be on, for example. If you're in the public, you're expected to suck it up. If you don't want your picture taken, you have to stay at home.
Then there's newspapers publishing the name and pictures of crime suspects. Which quite often costs people their job and friends -- even if they are later found "not guilty". In other countries, where privacy is valued higher, this is a big NO.
Then there are the ubiquitous closed circuit cameras in pretty much every store. Even in the goddarn dressing rooms!
Oh, and try to rent a hotel room with cash, without showing a driver's license. Nope, they want your private information, so they can sell it to the highest bidder. Cause there are no privacy rights.
And let me not get started on direct advertising. Wonder why you get all the ads in your own name? Because everyone you trade with will happily sell your personal details. Not only name and address, but what you've been buying or which services you've used, so you can get targeted for maximum effect. Take your dog to the vet, and a month later, you get ads for dog food dumping into your mail box. Subscribe to a magazine, and you suddenly get eight different catalogs in the mail with the same misspelling as the magazine.
Here in the US, privacy is a commodity, not a right. I can think of few, if any countries I have lived in that had less privacy rights. Certainly not any of the European countries.
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Re:The land of the free (as in beer). (Score:4, Insightful)
You mention a lot of problems, yet also don't mention any Americans that you KNOW that actually AGREE with what is taking place.
There is a BIG difference between what is actually happening in the US and what the average American is actually comfortable with. Bush does not have an approx. 30% approval rating for no reason.
I don't know a single person that is comfortable with the examples you gave. NOT A SINGLE ONE. Everybody I have ever had a conversation with, in person, is as outraged and disturbed as you are by the erosion of privacy.
The real problem is one of representation. The average US Citizen has NO REPRESENTATION WHATSOEVER. I would state 100,000% that ONLY companies and various organizations get represented in US government today. There is NO VOICE for privacy rights, anonymity, and freedom anymore. It is just one long continuation of arguments and supporting events (which some claim are manufactured) to progressively remove all rights to privacy of any kind. RIGHT DOWN TO YOUR DNA. If they really can read thoughts in a decade or two, I would not even be surprised if that loses it's privacy too.
So I REALLY understand your point, but please UNDERSTAND MINE. The America you are talking about is not one that was created by the people. It was created over the protest of Americans every single step of the way.
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Street-view is an invaluable tool (Score:4, Interesting)
I use it all the time for work. It augments the directions they give you , and gives you an idea of what the place you're looking for looks like. The pictures are taken from the street, so I won't see anything on street view that I wont see later when I'm driving down the street. If the cultural norm is not to look in certain places, why can't you just not look there in the google pictures?
I was putting together a photo-log of monitoring wells the other day, and I needed a picture that I'd forgotten to take while I was in the field. Rather than go back out just for one stupid picture than no one is probably even going to look at, I went on street view and got the picture. It is very useful, and I don't see how it is realistically an invasion of privacy. It is obviously intended to give people a general idea of how landmarks in the street will appear, and it is really too low-resolution to be used for anything else.
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Re:I LOVE Google Streetview! (Score:5, Insightful)
Bull. Not only did that letter from the Japanese guy sound just like the letters many Americans have written re Streetview, thus negating the whole "it's another culture" argument, but it's an objectively wrong stance and catering to it is harmful.
Reality. People need to cope with it. They're visible. If they're doing something interesting their neighbors are already taking pictures, they just aren't (yet) sharing them in an easily indexable way.
If you complain about this you'll go on acting like you have privacy until it becomes painfully obvious that you don't. If you suck it up and act now, regardless of your cultural preference, as if you do not have privacy where you do not (publicly visible areas) you will not get a rude awakening.
Banning Google's Streetview would prevent people from seeing the area, but would not prevent an enemy of yours from placing a perfectly legal webcam and watching you specifically, or sharing this data - it would merely prevent all the other uses.
Don't feed the concern trolls.
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Re:Much more in Europe (Score:4, Interesting)
Here in Europe, this feeling of privacy is much stronger than in Japan.
Apparently, you don't know Japan very well. I not only have lived here for over 14 years but am married to a Japanese woman and have 3 kids. It may surprise you to know that the word for privacy in Japanese is...puraibashi. "Why is that" you ask? In Japan there really wasn't any real concept of privacy before Japan started becoming westernized. So to say that privacy is big here is just bullshit. All your neighbors here are always knee deep in your shit (most people can't help it because they are only centimeters away from their neighbors). Privacy has only recently become big here with big companies sharing your personal information with others. Companies can even be certified that they will keep your personal information secret. Other than that, in your personal life, here in Japan privacy doesn't exist.
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I thought Taboos applied to people not things. (Score:5, Interesting)
I don't know that what google is doing is taboo seeing as they are a technology in this case not a person.
If it's taboo to spy on your neighbors then don't use Google's street view. Or at the very least keep the view centered on the road.
You can't claim "the photo made you look". It's like child pornography. The fact that it exists does not force you to go download it. If you find it impolite to look at people's houses... don't look at people's houses. I'm going to let those who find the images offensive in on a little secret: nothing is stopping some insensitive smeghead from just driving down your street and staring at your house.
My view on all this? The Googmobile drove past work this last week and I hung out the window and waved.
Re:I thought Taboos applied to people not things. (Score:5, Insightful)
I don't know that what google is doing is taboo seeing as they are a technology in this case not a person.
And Google is not run by people?
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Re:I thought Taboos applied to people not things. (Score:5, Funny)
And Google is not run by people?
Of course Google isn't run by people. The company reached singularity years ago.
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Re:I thought Taboos applied to people not things. (Score:5, Insightful)
If the people at Google were reviewing the images then yes it would be 'run by people'. But I imagine the process is almost completely automated by this point. The invasion of privacy is to look at someone's house. Not the camera capturing the image.
It's a question of ethics. A camera cannot commit an immoral act. Only a photographer can. Google's web crawler cannot be charged with child pornography possession if it simply indexes a page containing child pornography. Google's street view is nothing more than an automated tool which captures data.
It only becomes a question of morality when someone chooses to view those images. Morality can only be tied into intent. If you view child pornography on accident then you have not commited an immoral act. If you intend to view child pornography and you view it then you've committed an immoral act.
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Re:I thought Taboos applied to people not things. (Score:5, Interesting)
Taking a picture inside my bathroom however is physically impossible for a stranger to do. If on the other hand strangers were walking through my bathroom every day then it would be as easy for them to sneak a peek while walking through my bathroom as going online and sneeking a peek. They could be rigged with cameras which I don't know about. If a road ran through my bathroom then every single car could have a secret camera in it. People could be planting tiny cell phone video cameras in dumpsters across from my bathroom. TFA was very specific in its accusation that it was bad because people could look without being discovered. But looking without anyone 'finding you out' is possible without the assistance of google. It requires intent for the peeping tom to rotate the camera to the side and look out the side of the window. If I were there in person it requires intent for me to look to the side.
This is a human use question not a technological one. Those who have a right to look to the side of the road... should look at side of the road pictures. Those who do not have a reason to look along the side of the road--who are upstanding and considerate individuals should not look at those pictures.
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Re:I thought Taboos applied to people not things. (Score:5, Insightful)
What the Japanese people are about to discover is that their expectation of privacy was ALREADY too high.
And who gave you the right to decide how each country and culture should think? You might not agree with the Japanese view - tough luck, just don't choose to live there. But you have not got the right to tell others that they are wrong simply because it is not in accord with your own personal view or it isn't the view adopted by your own country.
Are you honestly suggesting that Google should be censoring content it indexes based on "morality" and not legality?
No, but Google shouldn't be conducting itself in a manner which local custom and culture say is unacceptable. If Google doesn't like it then they can go elsewhere. I'm sure that there are huge expanses of the USA which haven't been photographed yet. Why not concentrate on their home ground and then, if other nation's decide that it is a good idea - and perhaps there is money to be made - they can invite Google to do the same in their country.
By the way, has Google tried doing this in some parts of Russia yet? There are areas occupied by the 'nouveau riche' where they will be lucky to leave alive. Ditto, there are areas in China and N Korea I believe where they will not be welcomed. You see, I don't think that they will operate in such places with the same degree of freedom as they expect in some other places, because those nations deem it unacceptable behaviour.
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Re:I thought Taboos applied to people not things. (Score:4, Insightful)
Who are you to tell me that my culture of pointing out stupid superstitions and useless beliefs is a bad one? I have as much right to criticize stupid views as people do to hold them.
It's not disregard for a strange culture though, it's an unwillingness to oblige stupid requests. I'd say the same to anyone who requested that their publicly viewable house not be photographed.
These people simply need to deal with reality. They're visible. If that doesn't bother them when eyeballed, they simply need to learn to feel that way about photos. It'd be harder to stop photos than to make unbreakable DRM, and such an invasion upon photographers rights to have a memory aid to things they've seen. It'd just be pure insanity if we were to actually give these people what would be required to accommodate them. If Google can't do this, can individuals do it? Of smaller areas? Just not to share? What's the penalty for violation? What are the allowable exceptions? What sort of crazy rules and jackbooted enforcement policies would we be left with?
Far better that people just grow up and smell the cameras.
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Re:I thought Taboos applied to people not things. (Score:4, Insightful)
The notion of what is taboo is generally applied to actions, not people or things. In this case, the action would be 1) viewing things considered private by this society and 2) publishing these things and making them extremely searchable.
In other words, totally freaking taboo.
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Re:I thought Taboos applied to people not things. (Score:5, Insightful)
If it's taboo to spy on your neighbors then don't use Google's street view. Or at the very least keep the view centered on the road.
Ah, yes, always push responsibility away, isn't it? Don't you feel this clashes with all the fine words about privacy that we always hear so much about on Slashdot? Or is privacy only important when you hide your own lurid little affair from the view of the authorities? If privacy is all-important, then it is important even to people you don't care about.
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No addresses in Japan. (Score:4, Insightful)
For a country like Japan that doesn't use "addresses" Streetview is a god send.
Re:No addresses? (Score:4, Interesting)
They do sort of have addresses, but it's by subdivision of block. As an example, a particular Hostel I was at was at "Shinjuku-ku, 5-2 Katamachi"
So to find it you need to go to the Shinjuku area of Tokyo, and then look for the Katamachi block, then find sub-block 5, and then it's the 2nd building in that section. Luckily for me the search space wasn't that large, but it's still definitely a two dimensional search rather than a one dimensional search...
View Map [google.com]
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Morals only when someone can see you? (Score:3, Insightful)
While I know it is a touchy subject in general, I find their reason odd. If no one wanted to look because of morals, they wouldn't look when they couldn't get caught either. That kind of defeats their higher moral ground argument.
After living there... (Score:5, Interesting)
Re:After living there... (Score:5, Funny)
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In Soviet Russia, and more (Score:5, Interesting)
Real estate (Score:5, Insightful)
Well Japan may not like Street View, and maybe some people here in the U.S. don't like it either.
But I'm currently looking for a new (well new to me) house to buy --and where I need to move to is several hundred miles from where I live now.
Google Street View has been a godsend for me --I can get a easy idea of the neighborhood and usually the property it's self --for free, from home.
So, as usual, any new use of technology has upsides as well as downsides... and who ever I buy the house from will be very happy about my use of Street view. (eventually I will have to go and take a physical look, but my list of places to look at will be vastly shorter because of S.V.)
Japan respects privacy??? (Score:4, Informative)
Re:Japan respects privacy??? (Score:5, Insightful)
Oh, you mean like the way the visitors to the USA are treated?
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Hypocrisy is only wrong when someone else does it (Score:5, Interesting)
Since when are the Japanese sensitive about photographing private residential areas!?
I live in the Weststadt residential neighborhood of Heidelberg, Germany. Heidelberg is a beautiful city, and sees many tourists. For some reason, the Japanese tour groups frequently travel down my street. Also, for some reason, many of the older Japanese tourists frequently take pictures of me doing such mundane things as bringing home groceries. I find it amusing that I am probably in several dozen Japanese photo albums, probably entitled "typical German going to the grocery store." I find it especially amusing, because I am an expatriate American, not a German.
In any case, is it typical for the Japanese to consider their own residential neighborhood private, but everyone else's to be public?
Re:Hypocrisy is only wrong when someone else does (Score:5, Insightful)
I have blonde hair and blue eyes. Every time I have visited China I have been practically assaulted by Japanese tourists. They not only photo me. They try and touch my hair and start posing in front of me etc etc etc. Needless to say this was unappreciated.
My aunt lives in Hawaii and japanese tourists are amazed by the size of her feet. She's been lieing on the beach and had Japanese tourists come up and lay down right next to her and have their pictures taken by their family with their feet right next to hers for comparison.
It's been my conclusion that any view of privacy on the part of the Japanese is strictly limited to the island of Japan. Which I've never had a problem with from a priacy standpoint--just a personal intrusion. I don't care if I'm in a photo. I do care that I'm being prevented from going about my business by someone standing in my way trying to pose in front of me. Or touching me. They can touch my blonde hair photos on the internet all they want as long as I don't have to be there while you do it.
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Re:Hypocrisy is only wrong when someone else does (Score:5, Interesting)
Try being 6'4" with blond hair and green eyes walking the crowded streets of Tokyo. People would come up to me and feel the hair on my arms. They seem to be utterly fascinated with anyone that has any kind of body hair. I guess hairy freaks aren't allowed any kind of personal space.
Large groups of people, mostly kids and teenagers, would crowd around me and want to have their picture taken. It was just as bad in the Philippines, if not worse.
I'm glad I don't travel anymore.
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Re:Hypocrisy is only wrong when someone else does (Score:5, Insightful)
The japaneese take pictures of sidewalks.... they have this love for the cammera that i will never understand.
However, dont get them wrong: its completely harmless and they dont go publizicing them all over.
On the other hand, google is selling your life for profit: there is a difference there.
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Not just Japan (Score:4, Insightful)
Street View is too intrusive for residential neighborhoods in the USA.
Stick to city centers, airports, freeways. Stay out of neighborhoods. Don't be evil.
Ah yes... the nice japs at it (Score:5, Interesting)
Yup...
Few things will irk the average japaneese more than invasion of privacy.
This is a country and culture so different from occidental ones that they tend to have no locks in their rooms because nobody would imagine entering without knocking, where people police each other in the subway so that you dont scream or make any kind of fuss that might irk the guy next to you.
I admire that part of their culture very much because its clearly a civilizatory trend: it makes people very councious about the rights of the next guy: its an insular culture ripe for pure individual freedom at its best.
Interestingly enough, their rigid social side follows very clear rules and is never very personal: the japaneese keep their inner self... erm.. to themselves.
I like that a lot.
It's called having a place to put a fence. (Score:4, Informative)
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Re: (Score:3, Insightful)
This is one step beyond the irrational fear of a photograph stealing away your soul - in this case the people feared for where not in the photograph and it would take a lot of effort to link the two. Hop
Re:Cultrual Blah Blah (Score:5, Interesting)
That's part of the *culture*. And while there is certainly plenty to see if you pry, the cultural etiquette is to not overtly look in on your neighbors and certainly not to photograph people in their private lives. This is indeed a cultural difference, whether you like it or not. The analogy would be you suddenly photograph and blog your neighbors and the local onsen. Try that for a while and get back to us on how well it works out for you.
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